Our Client in Peterborough is looking for a Service Advisor to join their team.
As a Service Advisor, you will be:
- Taking receipt of vehicles
- Advising customers in person or by telephone
- Making initial diagnoses
- Writing orders for repair work
- Monitoring the repair process
- Taking receipt of repaired vehicles and handing them over to customers.
- Actively selling after-sales services in a customer-oriented manner.
- Ensuring the workshop is working to full capacity by effectively scheduling customer orders.
- Mediating between the spare parts warehouse, workshop, and customers as well as sales and accounts.
ROTATING SHIFTS
07:00-16:00 / 08:00-17:00 / 09:00-18:00
1 IN 3 SATURDAYS
08:00-12:00 (paid as overtime)
£26k plus £4k OTE bonus
Skills and Experience Required for the Job:
- Previous experience in a customer service environment.
- Adaptable
- Excellent communication skills, with the ability to communicate at all levels.
- Technician knowledge would be advantageous.
If you are interested, please apply with your up-to-date CV today!