Service Advisor

Are you passionate about cars, thrive in an environment where precision is key, and excel at turning customer experiences into journeys of excellence? If so, we have the ideal opportunity for you!
We are in search of an Automotive Service Advisor to join a dynamic team where every gear shift brings satisfaction and every customer interaction is a testament to your automotive expertise.
About You
You're not just a service adviser; you're the conductor orchestrating seamless interactions between valued customers and various automotive departments. Your understanding of car components is as extensive and you can run a service desk like a well-maintained engine.
Key Responsibilities

• Navigate efficiently between departments, ensuring a top-notch customer experience in the automotive realm.
• Handle the reception, support, and fulfilment of sales orders with a finesse that mirrors the precision of automotive engineering.
• Embrace versatility by seamlessly integrating Parts, Service, and Sales responsibilities into your automotive symphony.
• Craft a customer journey that rivals a perfectly tuned exhaust note, resolving queries with automotive finesse.
• Drive the expansion of our customer base, aligning with the objectives of the automotive business.
• Keep the gears turning smoothly by providing regular reports and feedback to the line manager.
• Ensure paperwork precision, from the documentation of automotive deliveries to adherence to quality, health, safety, and environmental standards.
• Be the go-to encyclopedia for automotive product and technical information.
• Masterfully manage automotive warranty issues/claims, navigating them with the precision of a skilled mechanic.
• Undertake filing activities to keep the automotive operations running like a well-oiled machine.
• Seamlessly handle any other ad-hoc duties related to the automotive realm as requested by the business.
  

Skills And Qualifications

• Proficiency in MS Office, especially Excel and PowerPoint.
• In-depth knowledge of Automotive Quality, Health, Safety, and Environmental Legislation.
• Jedi-level organisational skills with the ability to multitask in the dynamic automotive landscape.
• Masterful interpersonal skills and diligence in automotive customer interactions.
• Strong negotiation skills that could outmaneuver even the trickiest automotive challenges.
• Technical awareness and extensive knowledge of automotive products and services.
  

If you're ready to accelerate your career in the dynamic world of automotive services click apply today.