Address
Form of work
SalaryWe are currently looking to recruit a additional Service Advisor.
As a Service Advisor your duties will include:
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression.
- Advising on technical vehicle queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
The ability to work as part of a team of Service Advisors in a busy service department is essential. Customer focus, relationship maintenance and communication skills are of paramount importance in this role
An ideal Service Advisor will hold the following skills and experiences:
- Motivated, with a proactive approach to customer service
- Enjoy the challenge of influencing the success of the Service department
- Customer relations experience.Excellent interpersonal and organisational skills and be well presented
- Must be IT literate, and a working knowledge of Kerridge would be advantageous. Previous experience working as a Service Advisor is essential
- Full Uk driving licence is also required for this role
Rewards and Benefits:
As well as a competitive salary, we offer the following benefits:
- 30 days holiday a year, Healthcare plan, Childcare vouchers, Eyecare vouchers
- Ongoing inhouse and manufacturer training
- We promote from within so train to retain
