My client in Leicestershire is a long-standing dealership group with an excellent track record for customer service and staff retention. They are now in a position to expand their service team. Currently I am helping them find a Service Advisor to join their Van and Truck team.
- Basic Salary: Circa £26,000 (Varies with experience)
- Plus profit share bonus - OTE £32,000+
- Monday to Friday only.
- 8:00am - 6:00pm Monday to Thursday
- 8:00am - 5:00pm on a Friday
- No Weekends
- Franchised Dealership Training provided.
Responsibilities of a Service Advisor include:
- You will have excellent customer service skills as you will be responsible for greeting customers and updating and informing them of the costs and additional work involved
- Book service and repair work always liaising with the workshop and parts department to obtain both availability and progress updates
- Producing invoices for customers ensuring that their expectations are met
- Ensure customers are fully informed and understand the process
- To make telephone follow-up / Up sell / Progress calls
It is also essential that you are friendly and personable with excellent communication and customer service skill.
Motor-Trade experience is required to be considered for this Service Advisor role.
If you're interested in this Service Advisor vacancy, contact Lewis at Perfect Placement.
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