Service Advisor Škoda

Service Advisor Škoda – Part time | Edinburgh | 30 Hours per week | Up to £37,000 per year depending on experience and performance in the role

Service Advisor Škoda – Part time

West End Garage Škoda has been proudly serving the Edinburgh, Dunfermline, and Stirling communities for over 30 years. Due to continued success, we are now looking to recruit for a part-time Service Advisor based in Edinburgh; EH11.

The successful candidate will have the ability to earn up to £37,000 including basic salary, sales commission and target derived bonus (pro-rata). The basic salary will range from £27,000 to £30,000 subject to previous experience in the role, to be discussed at interview.

The ideal candidate for this role will have 2 years’ previous experience in a similar role, but this is not essential.

You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

Working hours are 30 hours per week, to be discussed at interview.

Role Requirements

• Able to adapt to in house system
• Experience in a similar role within an automotive environment
• Experience of working within a customer service environment
• Strong administration skills
• Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
• Excellent communication skills
• Ability to work to deadlines and timeframes
• Flexible and adaptable approach
• Full UK Driving Licence
• Eligible to work in the UK

Role Responsibilities

• Dealing face to face with customers
• Ensuring that customers are given exceptional levels of service
• Using specialised software be required to price jobs and upsell
• Dealing with phone calls quickly and efficiently
• Plan the workshop day
• Ensuring that you maximise workshop efficiencies and profit
• Invoicing and taking payment from customers
• Keeping the reception area tidy

Company

West End Garage is a privately owned retailer group where you can expect to receive excellent support in your role. Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be.

Why should you apply?

• The chance to join a well-established company
• The opportunity to become part of a hardworking, dedicated team
• To showcase your knowledge and experience

If you are ready to start your career at West End Garage, then click APPLY now! We can’t wait to hear from you!

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