Service Charge Officer

Job Title: Service Charge Officer
Location: Islington
Salary / Pay Rate: 25 P/H (Umbrella)
Job Type: Housing
The Role
You will work across two specialist teams which are responsible for calculating and invoicing Service Charges and for undertaking section 20 leaseholder consultation:
The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual Service Charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and
commercial portfolio.
The Consultation & Major Works Invoicing (led by a Project Manager) consult residential leaseholders about major works and qualifying long-term agreements. They also calculate and invoice major works Service Charges.
The Candidate

• At least two years' experience of working in a residential leasehold management role, including: Service Charge calculation and invoicing, and delivering front-line services to residents
• Knowledge of current legislation, case law and best practice relating to Service Charges and leasehold management.
• Ability to investigate casework, disputes and complaints, and to identify and implement customer-focused solutions.

How to apply
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)