Service Co-ordinator

Salary: Competitive plus Veolia benefits plus up to 10% bonus after qualifying period
Hours: 40 hours per week, Monday - Friday on a shift system (6am to 2.30pm or 9am to 5.30pm)
Location: Lumley Street, Sheffield S4 7ZJ
To assist with the management of a large operational team of frontline employees (drivers and operatives) and vehicles ensuring health and safety standards are maintained at all times in such a way to provide a cost effective and compliant service. Contributing to a successful and engaged team that are committed to excellent customer service.
What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Access to our company pension scheme
  
• Free physiotherapy service
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Ensure Service is Compliant with Current Legislation & Environmental Legislation
  
• Maintain Health, Safety and Welfare of the teams
  
• Support the operation and maintenance of Vehicles in line with company procedure and legislative requirements, working closely with the workshop
  
• Assist with the delivery of the service in line with the Client Contract
  
• Complete all necessary Internal and External communication and Documentation in a thorough and timely manner
  
• Liaise with internal customers, eg, Operations / Contact Centre / Systems to ensure work carried out and amendments to database made as required
  
• Carry out callbacks to customers to update on progress of the issue. (delayed Bulky Collections/rescheduled work/problem solve)
  
• To be fully aware of all processes and the need to ensure service quality
  

What we're looking for;

• IOSH Managing Safely (desirable)
  
• Level 3 Management Qualification or equivalent (desirable)
  
• Waste / environment legislation knowledge (desirable)
  
• Health and safety legislation knowledge (essential)
  
• Operational knowledge including vehicle and equipment maintenance (desirable)
  
• Be prepared to work, bank holidays if required (essential)
  
• IT Skills - proficient and keen to learn further (essential)
  
• A keenness for personal development (essential)
  
• Valid driving licence (desirable)
  

What's next?
Apply today, so we can make a difference for generations to come.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.