Job Title: Service Coordinator
Salary Range: 25,000 - 30,000 per annum
Location: Hatfield, Hertfordshire
Do you thrive in a fast-paced environment where you can make a tangible impact? We are seeking a dedicated Service Coordinator to join our team and play a pivotal role in ensuring the smooth operation of our engineering services across the UK.
Responsibilities:
Coordinate and schedule the work diaries of our team of 100 engineers located throughout the UK.
Liaise with clients to schedule service appointments, ensuring prompt and efficient response to their needs.
Optimize engineer routes and schedules to maximize productivity and minimize travel time.
Monitor and manage engineer availability, making adjustments as needed to accommodate urgent requests or changes in workload.
Provide support and assistance to engineers in the field, addressing any scheduling conflicts or logistical challenges that may arise.
Maintain accurate records of service activities, including appointment details, engineer assignments, and client communications.
Requirements:
Proven experience in a coordination or scheduling role, preferably in a service-oriented industry.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
Strong communication skills, both written and verbal, with the ability to interact effectively with clients and colleagues.
Proficiency in scheduling software and tools, with the ability to quickly learn and adapt to new systems.
Ability to work independently and collaboratively within a team environment.
Flexibility to accommodate varying workloads and prioritize tasks accordingly.
Benefits:
Competitive salary range of 25,000 - 30,000 per annum, commensurate with experience.
Opportunity to work with a dynamic team and contribute to the success of a growing company.
Comprehensive training and development opportunities to enhance your skills and career progression.
Generous benefits package, including pension scheme and holiday allowance.
About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates