Address
Form of work£25,000-£27,000
8.30-5pm Mon - Fri (some flexibility on start time/end time)
Office Based
Permanent
Free Parking
Elevation Recruitment are working with a leading business in Sheffield, as they are seeking a skilled and motivated Service Coordinator.
Job Overview: As a Service Coordinator, you will play a crucial role in ensuring the seamless coordination of service and repair operations. You will be responsible for managing customer enquiries, scheduling service appointments, and coordinating the activities of engineers. This role requires a proactive and organised individual with excellent communication skills and a customer-centric approach.
Key Responsibilities of the Service Coordinator:
- Act as the primary point of contact for customer enquiries regarding service and repair needs
- Provide clear and concise information to customers regarding services, pricing, and scheduling
- Efficiently schedule service appointments based on customer preferences and engineer availability
- Coordinate with engineers to ensure timely arrival and completion of work
- Maintain accurate records of customer interactions
- Collaborate with other internal teams members to resolve issues
- Carry out stock takes and quality checks
To be successful as Service Coordinator, you must have:
- Proven experience in a customer-focused role
- Strong organisational and multitasking abilities
- Excellent communication and interpersonal skills
Join the team and be a part of a dynamic and customer-focused company dedicated to excellent products and service!
