Service Coordinator

Providing support to the South West Service client base and team of regional technicians. This is a temporary to permanent opportunity for the right candidate.

Key responsibilities:

• Service call management, order processing, labour planning and reporting form key parts of the role
• Logging new calls/customer liaison via SAP Service Module
• Daily planning and allocation of service technicians
• Housekeeping of SAP database, sites, equipment etc.
• Creating sales orders and booking out parts required
• Invoicing completed works
• Dealing with returned stock from technicians
• Assisting with invoice queries/credit note request forms
• Creating quotes for new works/repairs
• Liaising with other departments where required
• General administrative duties as required to support the operation of the Service department

Requirements:

• A good working knowledge of Word & Excel
• Professional and courteous telephone manner
• Good communication and teamwork skills
• The ability to work in a fast-paced environment and meet deadlines
• Excellent administrative and organisational skills

Salary:
£11.00 per hour

Hours:
8.30am to 5pm
Monday to Friday

Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based in Paulton, who are seeking a Service Co Ordinator to join their team on a temporary basis.

Job Ref: JO3721