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Salary?? Customer Service Coordinator�?
Ready for an exciting opportunity in the manufacturing industry? Our client, a fast-growing manufacturer with a global customer base, is seeking a talented Customer Service Coordinator to join their team. �?
�? Industry: Manufacturing
?? Location: Bridgwater, Somerset
?? Working Pattern: Permanent, 8.45am - 5.15pm, Monday to Friday
?? Salary: Up to £29,000 per year
�? Key Responsibilities:
- Order Processing: Ensure accurate and timely processing of customer orders with attention to detail and customer requirements.
- Exceptional Service: Provide professional and effective communication with customers, maintaining positive relationships from order placement to delivery.
- Shipment Coordination: Work closely with production, logistics, and sales departments to track orders, arrange transport, and ensure on-time delivery.
- Data Management: Maintain accurate records of customer interactions and documentation, including pricing lists.
- Support & Solutions: Assist the sales team by providing requested information and promptly resolving customer issues or escalating when necessary.
- Administrative Duties: Handle telephone inquiries, support the accounts team with invoice queries, and complete ad hoc tasks as required.
- Problem Solving: Identify challenges, seek resolutions, and leverage available resources to achieve goals.
�? What's in it for you? �?
- Hybrid working model to enjoy the best of both worlds �?(6 days per month work from home)
- 22 days holiday plus Bank Holidays for rest and relaxation �??
- Friday dress down day to keep it casual and comfortable ??
- Holiday increases by 1 day per year as a token of appreciation �?
- 4% contributory pension for a secure future ??
- A well-equipped staff canteen for your daily fuel ??
- A company uniform to keep you looking smart and professional ??
?? What our client is looking for:
- Strong Customer Service skills with a preference for manufacturing background ??
- Excellent attention to detail and the ability to thrive in a demanding environment ??
- Self-disciplined and organised, coordinating multiple priorities with positive outcomes ??
- A team player with a flexible approach and great interpersonal skills ?????
- Excellent written and verbal communication skills to engage effectively with stakeholders ??
- Engaging, tactful, and results-driven with a resilient mindset to adapt to changing customer needs ??
Don't miss out on this exciting opportunity to join a dynamic team and make your mark in the manufacturing world! Apply now by submitting your CV and let your Customer Service skills shine. ??
NEXT STEPS...To apply for this role please do so online or email your CV to . If you would like to discuss the opportunity prior to application please contact Elodie on .
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