Service Development Manger

We are recruiting a Service Development Manager to lead the sustainable development and impact of our community based services, broadening participation from users and vounteers in shaping what we do and how we do it.

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.

About this post

We have a new role for a Service Development Manager. You will be creative and independent thinker who can work across a range of disciplines to increase our community presence, drive improvement in areas of our business performance, and build participation from volunteers, clients and their families in shaping the charity's sustainability.

You will be a key player in shaping the charity's future. Building on the continued delivery of our growth targets over the next two years, you will help shape the analysis of what our future development looks like and bring values and ideas that align with that already in place across the organisation.

You are someone

• Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
• Understands the value of volunteering and user participation in a building community based organisation
• Will work hard to drive performance and financial resilience in their service portfolio
• Actively support and promote the charitys objectives across its core boroughs and contractual partnerships.

Key Responsibilities for this role

• To lead the development and delivery of operations, new initiatives, partnerships in our community and volunteer services.
• To lead the development of volunteer capacity across the charity, particularly our horticulture and day opportunities services.
• To manage staff at our horticultural service and promote our nursey and community garden to drive its development and sustainability.
• To work with the leadership team to identify and apply for grants, partnerships and other financial support options to drive Service Development and income growth.
• To support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services.
• Work to ensure that the business priorities and targets associated with the corporate strategy are being met for their service portfolio and the staff working with.
• To draft bids and grant applications (or to support others in doing so) that underpin new areas of work or investment to support existing service provision.

Critical Values in the delivery of this role

• A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
• Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
• A professional, can do attitude that finds solutions in the darkest corners.
• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front

Benefits in working for us

The charity ensure the following benefits for all its operational staff:

• A baseline commitment to pay competative rates for all staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme
• Generous annual leave allowance of 28 days a year plus an additional day off for your birthday
• Access to a range of discount schemes
• Access to the charity's employee assistance programme
• Access to travel card loan and bike to work scheme

Please forward an up to date CV and Covering Letter that address the key points set out in the person specification attached below.

If you wish to discuss this post please contact Guy Stevenson at  0203 7402315