Service Lead (Pre-Qualified Candidate Pool) (M/F/D)

The Opportunity:

Avantor is looking for a Service Lead to join our leadership team of Laboratory Support Services. This role is a full-time, permanent position based at one of our major customer’s sites in Macclesfield.

This opportunity is perfect for someone, who already has experience of leading people, wants to combine customer facing, people management and partially hands-on operational work and build on experience in an industry leading business.

The team

You will be managing a team of 9 Laboratory Technicians, who are currently supporting multiple laboratories on-site. Your people management responsibilities will be to conduct 1-2-1’s and performance meetings, plan their training and progression, handle holidays and absences.

What we’re looking for?

• Education: Science-related degree or relevant lab experience are essential
• Experience:
• Strong people and interpersonal skills to lead and mentor the team optimally
• Knowledge of working in a GMP environment and SHE requirements within a lab environment
• IOSH qualified

How you will thrive and create an impact?

• Management and delivery of Laboratory Technician Support Service – mentoring, development and engagement; ensuring service continuity
• Ability to build & implement robust documentation and Quality procedures including, project plans and timelines, COSHH, work instructions, SOP’s and risk assessments
• Engage with Avantor Services Leadership Team to enable delivery of Scientific Services on schedule and aligned to customer expectation and happiness
• Handling key partners expectations, communicating requirements and attending meetings with the customer to report on progress and provide information on the facility
• Having delegated responsibility from the Manager for activities in the following operational areas: Resource, Skills, and Quality management
• Supporting the manager in the development of robust Performance Measures (KPI’s) for your area of responsibility, ensuring implementation and reporting
• Being a motivator and an ambassador of the Avantor Lab Support Service
• Working collaboratively with other Service leads, managers and consultants to ensure best practice, effective resource utilization across the service provision.

#LI-EUR

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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