Service Manager

Service Manager – Asset Strategy and Performance

Salary: £400 - £550 per day depending on experience.   

Full Time (37 hours per week)

Based in Huddersfield – Hybrid Working

Job Focus:

You will support the Head of Service with the strategic, operational, and financial management of the service area. 

You will work with colleagues across the organisation and with partners as a change agent and ensure positive outcomes for the service area, and for Homes and Neighbourhoods residents and stakeholders.

You will deliver Strategic Management to your team, while supporting the Head of Service in developing long term plans to provide homes and services that put residents and communities first and are fit for the future.

Role Description:

Lead and coordinate the strategy and performance functions of the Assets, Building Safety and Development Teams. Support the Head of Service in establishing performance management and monitoring regimes and delivering service improvement and coordination activities.

Chair the Assets Programme Management Board ensuring oversight and coordination of all capital delivery projects. Establishing suites of Key Performance Indicators (KPIs) to provide transparency, ensure statutory compliance and support management of services and projects.

Work with other Service Managers to ensure that programmes of inspection and work are delivered on time and that specification and procurement processes are compliant and support the achievement of standards.

To ensure that the service is fit for purpose and fit for the future by identifying best practice, emerging good practice, legislative requirements and sector innovation and applying these to the delivery of services in H&N.

Developing policies and procedures required to deliver the Asset Strategy action plan and other service strategies. Ensuring that policies and procedures remain up to date and that working practices reflect requirements, identifying and delivering changes to processes and practices.

Support workforce planning through skills and training audits and assessments ensuring legislative requirements are met.

Responsibilities:

• Support the team to introduce and implement standard Operating Procedures in line with Service EQFM approach. Reviewing and updating procedures to reflect changing circumstances and learning.
• Contribute to the development of the team approach to data and intelligence.
• Establish key relationships to ensure a holistic approach to planning and programming.
• Champion the delivery of the Asset Management Strategy, ensuring that policies and plans help us to deliver the Kirklees Housing Standard.
• Oversee a team of strategy, project and performance specialists and line management of managers assigned in the structure.
• Monitor and support the commissioning and procurement of suppliers, contractors and consultants while managing quality and value for money delivered across the programme.

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Amber Debens on or via email