Service Manager

The Role

As the registered CQC manager you will be responsible for overseeing the operational day to day management of the service. You’ll lead the team in achieving and where possible improving the CQC rating, whilst ensuring the delivery of the highest quality person-centered care.

Key responsibilities:

• Ensure compliance with best practice, legislation, Orwell policies, Safeguarding frameworks and CQC regulations.
• Monitor the commercial performance of the service and ensure the service operates effectively within agreed budgetary parameters.
• Support with housing management
• Ensure the highest quality person-centered care is delivered and ensure the care team receive specified training to deliver care safely and effectively.
• Ensure that all statutory safeguarding regulations are adhered to.

About you

Our ideal Service Manager will have:

• Proven record of leadership and developing and supporting a team.
• Experience of working with older persons, people living with dementia and end of life care.
• Ability to build collaborative relationships with others inside and outside own area.
• Experience of managing budgets and housing management.

About Beaumont House…

Beaumont House is located in Walton-on-the-Naze on the old Martello Caravan Park. This small historical coastal town is popular with bird watchers and is also an interesting area with buildings dating back to medieval times including an original Hanoverian tower.

Beaumont House is located close to shopping facilities, cafes, local amenities and the Walton railway station.

The flats feature a modern kitchen and bathroom, including a walk-in shower, high performance flooring throughout and balconies or patios for each flat. There is a bar, lounge, restaurant and beautiful communal gardens for socialising with friends and family.

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays
• retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more…)
• reward and recognition awards
• free DBS checks, Hepatitis and Flu vaccination
• ongoing training and development & opportunities to progress in your role through the Orwell Academy
• wellbeing programme
• Great training and development opportunities
• Cashback Health plan
• Access to Blue Light Card – membership fees apply.

Person Specification

• GCSE Maths and English (grades A-C / 9-4 or equivalent)
• A full driving licence, is desirable

Interviews: To be confirmed

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.