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Form of work
SalaryServiceNow Scrum Master - Remote - 450- 550 pd - 3 Months
Security Clearance: SC is preferred but will accept non-clearable
Location: Fully Remote
Duration: Initial 3-Month Contract with Possibilities of Extension
About the Role:
we require an experienced ServiceNow contractor to join the ServiceNow Advisory Practice within CGI, working as a SCRUM master.
The following is required:
- Significant experience in ServiceNow Agile projects and methodology.
- Technical understanding of the ITSM workflow, preferably in a MSP environment, including core ITIL processes, Service Portal, Service Catalogue
- Experience in Domain Separation, preferably in a MSP environment is highly desirable
- Ability to define, document and implement technical requirements
- Experience in supporting and coaching junior members of a team
Key Responsibilities:
- Lead and facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews.
- Collaborate closely with cross-functional teams to ensure alignment and effective execution of ServiceNow initiatives.
- Utilize your business analysis skills to understand and translate business requirements into actionable user stories and acceptance criteria.
- Drive continuous improvement within the Agile teams, promoting best practices and fostering a culture of collaboration and innovation.
- Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely delivery of high-quality solutions.
Qualifications:
- Proven experience as a Scrum Master in a ServiceNow environment.
- Background in business analysis with a strong understanding of Agile methodologies.
- Previous experience working within a Managed Service Provider (MSP) environment is highly desirable.
- Excellent communication, facilitation, and interpersonal skills.
- Certified Scrum Master (CSM) or equivalent certification is a plus.
ServiceNow Scrum Master - Remote - 450- 550 pd - 3 Months
Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
