Shop Manager - Friarage Hospital

Friends of the Friarage Shop Manager

Accountable to: Board of Trustees of Friends of the Friarage

Shop Manager - Job Purpose:

The Shop Manager is responsible for the effective running of the Friarage Hospital Shop.  They will promote the aims and objectives of the charity by working with and through a team of employed staff and volunteers to deliver a high-quality service to patients, staff and the public seeking to meet three essential criteria:

• Delivering a high-quality service to patients, staff and the public
• Providing a professional “shop window” for the charity
• Where possible making a financial contribution to the charity.

Shop Manager - Roles and Responsibilities will include:

Volunteer Team Management – organising and motivating a team of volunteers to deliver a consistent, high quality service to patients and the public.

• Sales and Profit – agreeing and delivering a creative and entrepreneurial shop environment that seeks to maximise income in new and innovative ways.

• Shop Floor - creating original, appropriate, and commercially successful visual merchandising displays.  Developing a pricing strategy that balances service to patients and staff with income generation.  Ensuring health and safety standards are maintained and delivered at all times.

• Staff Management – motivating and encouraging staff to contribute fully to the work of the shop.

• Being part of Friends of the Friarage - providing the board of trustees with regular updates.

If you’re interested in exploring this opportunity further, a full job description and person specification can be obtained by contacting Celia Curry.