Slc/Apollo Pcn Team Lead

The post holder will be responsible for the development and implementation of the day to day Clinical leadership of the Team. They will offer clinical leadership, ensuring the maintenance and promotion of high standards of person centred care for service users as well as assisting with the development of staff within the team. They will be expected to maintain, monitor and facilitate the delivery of a high quality Mental Health Service for Older people in the most efficient and effective manner within existing constraints. To provide strong professional/managerial and clinical leadership to the Multi-disciplinary Team. To provide strong leadership in respect of developing excellence in practice, ensuring that robust practice and personal development initiatives are available. To ensure national standards, and local guidelines, policies and care pathways relating to care and treatment are effectively delivered within Acute Mental Health Services and Memory Services for the promotion and delivery of quality services. To promote and ensure service users and carers are fully involved in the services they receive. To support good quality care, by ensuring the highest standard of environment is provided, in line with National guidance and local service specification. To support and provide co-ordinated and integrated care, by ensuring effective working relationships exist between Acute Mental Health and Memory Services and the range of Community Services. To take the lead role in the promotion and implementation of person centred care. To ensure the care offered is at the level each one of us would want our own family to receive. MAIN DUTIES / RESPONSIBILITIES: CLINICAL: To work across North East Lincolnshire providing mental health advice and leadership based on an agreed operational policy and evidence based practice. To assist in developing and evaluation of models of care to enable effective communication and to facilitate best practice taking into account available resources. Participate in multi-disciplinary team meetings, meetings associated with the Mental Capacity Act/Mental Health Act/Continuing Healthcare and team meetings. To monitor, evaluate and ensure maintenance of the highest achievable standards of care. Coordinate transfer or referral of service users to other teams or services where required. Prioritise, plan and coordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for clients, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis. Have the ability to work independently and to be able to resolve complex professional problems. Crisis response to other staffs service users in the event of key workers absence, and delegation from manager. To participate in the implementation of an effective clinical supervision structure across the service Assess skill mix and identify areas of development within the Team. Participate in the continued development of a comprehensive Risk Assessment and Management strategy for the service. Provide professional support to staff by devising and implementing a framework for critical incident analysis and de-brief. To provide and set up appropriate clinical training for staff across the Team. To take managerial responsibility for Older Peoples Services in the absence of the Senior Operational Manager. To be a positive team member, act as a role model for all staff grades and to question concerns in a direct and responsible manner. To ensure that all staff participate in a programme of PDR in line with Navigo policy. To ensure that the actions and interventions of all staff are in accordance with relevant professional codes of conduct, the Mental Health Act (1983), the Mental Health Act Code of Practice and the Mental Capacity Act (2005) To work with and support the Senior Operational Manager with sound financial approaches to finances and budgets. To ensure that appropriate systems are in place in support of all aspects of day to day administration and forward planning of human resources in an effective way. To assist in the development of, and to ensure the implementation and monitoring of local policies on safety. To support providing a safe environment for service users, staff and visitors through effective Health and Safety at Work awareness and provision of good standard relating to the ward environment. Liaise with other members of the MDT and act as a link between the acute areas and CMHMS. Participate in meetings as appropriate and act as chair for relevant meetings. Facilitate the implementation of the new model of care for Older Peoples Mental Health Services and act as liaison between staff and senior management regarding the change process. LEADERSHIP: To ensure that interventions meet local and national standards, and are based on an individualised approach to care, aimed at maximising an individuals potential and are based on effective engagement principles. To actively contribute, and lead, on the provision of positive and effective multi-disciplinary approaches to the delivery of care and treatment within the team. To actively contribute to the establishment and maintenance of practical and meaningful clinical governance initiatives within the team. To work constructively with the senior professional colleagues in the delivery of team approaches to service improvement, practice development, audit and the delivery of expected service standards COMMUNICATION To ensure effective systems of communication are available for all staff ensuring that service briefings are robust. To assist the Senior Operational Manager in developing and maintaining networks with key stakeholders across the area. To develop strong communication links between internal and external colleagues and partner agencies, including care homes, the voluntary sector, service users and carers. Use highly developed communication skills to conduct assessments of service users and communicate complex information related to their mental health needs, to service users, carers, relatives and other professionals. Effectively communicate complex and/or sensitive information where there are barriers to understanding. This includes communication concerning adult protection, abuse, cognitive impairment and other risks surrounding a service users mental health. Barriers to understanding include: working with service users who could be hostile or highly emotional, who have complex needs and may be vulnerable. Promote and implement creative ways of working with service users, including the use of MY LIFE tools and adherence to the BPSD pathways Instigate, develop and maintain a relationship with the service user and/or carer and care home staff to facilitate the accurate assessment and delivery of care. Manage highly confidential information in respect of members of the public in accordance with local and national policy. To produce reports and returns of information as requested in timely fashion. To be computer literate and able to record data using software packages such as Silverlink. To develop and maintain appropriate communication systems across a 24 hour period. To provide oral and written reports to the Service Manager on the activities of the team and significant matters, as required. To support the provision of safe care and treatment, by ensuring that all policies and procedures on safety and Risk Management are fully understood by staff and effectively implemented. To participate in the managerial on call rotas as directed. PERSONAL RESPONSIBILITIES As well as the departmental rules and procedures, which you are required to observe and follow, Navigo has developed a number of general policies and procedures that apply to your employment and these can be found on the Navigo Intranet. Whilst Navigo recognise that specific responsibilities fall upon management, it is also the duty of all employees to accept personal responsibility for the practical application of these policies, procedures and standards. You should familiarise yourself with these, and ensure that you understand and adhere to them. Particular attention is drawn to: Health and Safety: Under the Health & Safety at Work Act 1974 it is the responsibility of individual employees at every level to take care of their own health and safety at work and that of others who may be affected by their acts at work. This includes co-operating with management in complying with health and safety obligations, particularly by reporting promptly any defects, risks or potential hazards. Security and Confidentiality: The postholder must adhere to a range of policies, procedures and legislation relevant to security and confidentiality; these include: Data Protection Act 1998 Copyright, Designs and patents Act 1988 Access to Health Records Act 1990 Computer Misuse Act 1990 BS7799 (Information Governance) Caldicott Document and Records Management