Social Responsibility And Member Support Officer (12-Month Ftc Maternity Cover)

Job Overview

About the BMA

The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. 

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.

About the role

We are looking for a Social Responsibility and Member Support Officer (Wellbeing) to join our People & Corporate Development team for 12-months maternity leave cover. This team is responsible for association-wide activities that support our corporate culture.

The successful applicant will provide support to ensure a smooth running and administration of the BMA wellbeing, Social Responsibility and strike fund activities. They will provide administrative support for BMA wellbeing and Member Support services, including DocHealth. They will also support with all day-to-day aspects of the BMA’s Social Responsibility and Member Support activities to ensure that the annual programme of work is implemented and delivered.

This is a hybrid role with a mix of working from home and from BMA House in Central London.

As a Social Responsibility and Member Support Officer you will:

• Provide administrative support for the BMA wellbeing and support services
• Triage calls to the Doctor support service
• Arrange and attend meetings
• Collate and despatch agendas and papers for meetings
• Draft written papers and develop minutes for review and follow up actions
• Contribute to the development of communication to members
• Support other areas of the team when needed and contribute to the departments business plan and performance indicators

To be successful in the role, you'll have:

• Demonstrable administrative and organisation skills gained in a similar organisation
• Experience of drafting minutes, papers and briefings to be reviewed by various stakeholders
• Experience of providing support and organisation to ensure the smooth running of meetings
• Good listening and communication skills. The ability to handle calls from doctors in distress and facilitate access to appropriate support is essential
• Excellent MS Excel skills
• Ability to maintain databases
• Good eye for detail and accuracy
• Knowledge and understanding of doctors’ wellbeing would be desirable but not essential

Please, note that we anticipate that interviews will take place week commencing 15^th July.

Why work for us?

We offer a wide range of benefits including:

• 30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) after completion of probationary period

Anonymous recruitment

The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications.  Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.

Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.  

If this sounds like the right opportunity for you, please apply through our website. However,  if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.

Diversity & Inclusion Monitoring:

Our ambition is to work together to promote a more inclusive environment, which attracts everybody signals our commitment to celebrate and promote diversity.

BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note, we are unable to provide sponsorship under the UK points-based immigration system and we do not hold a sponsorship licence.