Street Services Officer

Street Services Officer RBKC616598

Job Summary:

Salary range: £31,716 - £35,862 per annum

Work location: London

Hours per week: 36

Contract type: Temporary up to 12 months.

Closing date: 27th May 2024.

Interview date: Week commencing 10th June 2024.

About Us:

Keeping our streets safe and our road users well-informed.

In Kensington and Chelsea, we put local communities at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective, and efficient. Parking is a key concern for residents and businesses in this busy urban environment, and we rely on our team of Street Services Officers to keep things running smoothly when we have to suspend or restrict parking.

The Role:

This is a front-line customer service role where you’ll be out on the streets, placing and removing signage and notices related to parking and planning changes, and dealing with enquiries from residents and visitors. You’ll be part of a friendly, supportive team but will usually work alone, responsible for checking on health and safety at each site, making sure all signage details are correct, and solving problems as they arise. 

Due to the nature of the role, you will be required to be present within the borough 100% of your time, split between on-street and office-based working.

Please refer to the Job Description for more information.

About You:

We’re looking for people with excellent customer service and communication skills. You’ve possibly worked in retail, or another street-based, public-facing role. You must be capable of lifting and other manual tasks and be ready to work outdoors in all weather. A clean UK driving licence is essential, and you’ll need some basic IT skills.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.
Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, that we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk/spam folder as our system-generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: recruitment@rbkc.gov.uk