Super Prime Property Manager

Knight Frank is looking to recruit a Super Prime Property Manager (internal job title Relationship Manager) to join our exceptional Super Prime Property Management team.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank

The Relationship Manager is responsible for fostering confidential and professional relationships with landlords and tenants, serving as their trusted point of contact for property-related matters. This is an exciting opportunity to manage Super Prime properties (£5,000 per week+) in London and the Home Counties and to build long lasting and trusted relationships with our Landlords and Tenants. The relationship manager will responsible for conducting property visits, coordinating and overseeing maintenance, supervising refurbishment projects, and ensuring effective communication and exceptional service.

Responsibilities

• Conduct property visits, attend check-ins and check-outs, document observations, and take necessary actions based on findings.
• Coordinate and oversee planned and reactive maintenance, ensuring seamless operations.
• Supervise refurbishment projects, ensuring timely completion and adherence to quality standards.
• Collaborate with the contractor manager to source suitable contractors and ensure the successful execution of projects that meet the unique requirements of Super Prime properties.
• Communicate effectively with landlords to ensure sufficient funds are available for property-related expenses.
• Maintain accurate records of property and maintenance details and landlord instructions on the CRM.
• Build lasting relationships with clients, tenants, and internal stakeholders, identifying areas where Knight Frank can assist further.
• Attend and confidentially present in team and department meetings, visit front offices on a weekly basis to build team relationships.
• Keep up to date with the current market for both sales and lettings, including any new legislation.

Key Experience Required

• Highly trained and experienced Property Manager with superior knowledge of sophisticated systems within high-tech properties.
• Extensive experience in managing Super Prime properties for UHNWI clients, with a proven track record of excellence.
• Experience of managing complex property-related challenges.

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Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.