Support Administrator

We are currently recruiting for a Support Administrator to work for Leicestershire Police at their location which is in the vicinity of Junction 27 M1.

!!YOU MUST HOLD CURRENTLY LEVEL 3 POLICE VETTING CLEARANCE!!

This is a temporary role working Monday to Friday 8am to 4pm and will be until September 2024.

PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION.

Job Role /Purpose: To support the aims of the organisation by providing an efficient and effective administrative and finance support service in a confidential environment.

Core Responsibilities/ Accountabilities

• To undertake minor research and projects as required to support EMSOU
• Ensure that all correspondence/enquiries are dealt with as appropriate and within set time scales responding in a timely manner to all ad hoc queries and requests for information
• Maintain an adequate supply of stationery and ensure that levels are replenished as appropriate
• To provide a front of house reception service at EMSOU HQ ensuring positive portrayal of EMSOU at all times through delivery of a high level of customer service to all visitors. Ensure all visitors are dealt with promptly, efficiently and in a polite and professional manner ensuring the correct site security procedures are adhered to.
• Assist the Business Support Officer in administrative duties around health and safety, facilities, buildings, security, audits and business support.
• To manage the EMSOU meeting rooms including booking system, ensuring that they are clean and tidy with refreshments provided as required. Liaising with individuals to source alternative meeting rooms within EMSOU if there are availability issues.
• Update, manage and prepare the performance statistics (Pivot tables produced from Excel) for inclusion in the quarterly management meetings
• Complete any required updates for the monthly tasking meetings.
• To help prepare reports and presentations with accuracy to agreed time scales
• To provide an efficient and effective administrative support function in a confidential environment, escalating any queries as required.
• Provide contingency support in placing orders for goods/services, scrutinise delivery notes, receipt goods and code relevant invoices via the finance accounting system.
• Provide resilience in raising invoices by checking and calculating payments via the finance accounting system
• Accurately inputting, updating and monitoring data in departmental databases/excel spreadsheets including finance resilience around overtime, cash imprest and credit card expenditure.
• To support with administration of fleet related matters including vehicle maintenance, fuel cards, pool vehicles and liaison with external and partner agencies.
• To handle routine administrative duties such as photocopying, cyclops, scanning
• Set up and maintain electronic and paper filing systems and ability to retrieve files/documents when required  Arrange meetings and occasionally attend to take minutes, transcribe and distribute
• Assist with any typing requirements such as audio transcripts of statements and reports
• To issue visitor passes/badges and maintain an accurate visitor register in accordance with Fire Safety and site Security requirements. To carry out the initial investigation of any security incident involving visitors or contractors, reporting findings to the appropriate manager
• To be responsible for the booking of air, rail tickets and hotel stays for EMSOU staff in accordance with agreed policies and procedures via the designated provider, including making decisions on the suitability of accommodation based on price limits in place or area required.

ESSENTIAL CRITERIA

• To have grade C GCSE in English Language and Maths or be able to demonstrate experience of working to that standard
• To have experience in an administrative related environment
• Ability to accurately and efficiently input, retrieve, search and present high volumes of data from databases/spreadsheets.
• Demonstrate ability to produce typed documents from manuscript or audio transcriptions to a professional standard.
• Experienced in using effective communication skills both in written and verbal form
• A team player who openly supports the team's goals whilst also working effectively on your own initiative
• Ability to provide quality customer service, with the ability to manage customer expectations

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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