JOB DESCRIPTION
Job Title: Administrative Support
Location: Belfast
Salary: £11.11 p/H
Hours 37.5 per week. Monday – Friday
JOB SUMMARY/MAIN PURPOSE:
To provide an efficient administrative support service tosenior managers and social work staff within the Intensive Adolescent SupportTeam.
MAIN DUTIES/RESPONSIBILITIES:
CUSTOMER SERVICE
• Receivetelephone calls, deal with enquiries and coordinate information in anefficient, courteous and friendly manner.
• Ensurequality standards are adhered to in all aspects of employment.
ADMINISTRATION
• Typing,and circulation of correspondence, to include letters, reports, minutes, forms,invitations and leaflets.
• ManageOutlook calendars for senior staff to coordinate staff/team meetings.
• Filing ofall letters, memos, and reports etc. on a daily basis.
• Creation,maintenance and recording of files.
• Audiotyping and Word processing.
• Efficientorganisation and maintenance of record information systems and backup systemsutilised to ensure up to date information is recorded on files.
• Preparationand collation of statistical information regarding families with social workinvolvement when required
• Photocopyingas required
• Providecover for other Team Administrative Assistants to cope with workload variationand providing cover for telephone system.
• Any otherduties.
• Administrationof the Petty cash system.
ESSENTIAL CRITERIA
SECTION 1: The following are ESSENTIAL criteria which willinitially be measured at shortlisting stage although may als be furtherexplored during the interview/selection stage. You should therefore make it clear on your application form whether ornot you meet these criteria. Failure to do so may result in you not beingshortlisted. The stage in the process when the criteria will be measured isstated below.
Qualifications/ Registration 1. Four GCSE’s including EnglishLanguage (Grades A-C/9-4) or equivalent qualification and one year’sadministrative experience
OR NVQ Level 2 in Administration and one year’sadministrative experience.
OR a minimum of two year’s administrative experience.
2. Experience of note taking/minute taking duties.
3. OCR/RSAStage 2 Text Processing Part 1 & 2 Word Processing/Typing
OR
12 months typing experience to include typing of reports,formatting and circulation of correspondence, use of Microsoft packages (Word,Excel, etc) and general word processing.
If you wouldlike to be considered for this role or find out more, please email me your CVnow by clicking on the link and I will be in touch. All details are treated inthe strictest confidence.
If this roleisn't quite right for you but you would like to look for a new opportunity,please get in contact with us.
Applicantsmust ensure their CV is accurate and up to date. The CV should include yourfull employment history inclusive of dates, all academic achievements and full personalcontact details.
AppleRecruitment Services is acting as an Employment Agency in relation to thisvacancy. Apple Recruitment Services is an Equal Opportunities Employer.