Address
Form of work
Salary Salary: National ranging from £25,000 to £30,000 and London £27,500 to £33,000 per annum – Salary offered will be based on skills and experience
Are you interested in the opportunity to provide administrative support to the Cross Cutting Policy & Strategy Department at the FCA?
The team/department
This is an exciting opportunity to join the FCA’s Cross Cutting Policy & Strategy Directorate (CCPS). The role sits within the Consumer Policy & Outcomes Department, which has a central role for Consumer Duty work and also leads on enforcing the FCAs powers under unfair terms legislation, such as the Consumer Rights Act 2015.
What you will be doing
We are looking for a flexible, professional and highly organised administrator. This is not an exhaustive list but, key duties include:
- Diary management for managers, and wider teams, including room bookings, rescheduling and prioritisation and liaising with both internal and external stakeholders to arrange meetings
- Assisting with recruitment activities
- Induction of new joiners and helping to keep induction materials up to date
- Minute taking of external meetings
- Records management and filing – including Sharepoint
- Co-ordinating with the wider administration team, providing cover as required for colleagues
What will you get from the role?
This role is key to the smooth and effective running of work within the teams. Offering excellent learning, training, and personal development opportunities. With exposure to and interaction with a wide range of internal and external stakeholders. Additionally, there may be development opportunities beyond a typical administrator role to learn more about FCA systems, creating MI and provide support to these processes.
Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are:
- 25 days holiday per year plus bank holidays
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection
We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations
The skills and experience you’ll have
We're a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to any disabled candidates entering under the scheme, who best meet the minimum criteria for a role.
Minimum
- A proven advanced user of Microsoft Outlook and other key MS Office software, in particular One Note, Word, Excel and PowerPoint
- Previous experience of working in an administrative position
- Experience of using Salesforce (Intact)
Essential
- A confident verbal communicator with strong written communication skills
- Highly organised, with the ability to co-ordinate, multi-task and ensure attention to detail
- Demonstrable ability to prioritise and manage multiple issues
- A self-starting approach - the ability to work proactively using own initiative with minimal supervision
- The ability to work flexibly with others to complete tasks and meet tight deadlines
- Ability to learn new systems quickly and be a point of contact to assist team members, e.g., Sharepoint, Workday
About the FCA
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found
here.
The FCA's Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from men, disabled and minority ethnic candidates for our professional support role.
Flexible working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
Multilocation
As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.
Useful information
Applications for this role close at midnight on 17th April
This role is graded as Professional Support - Corporate
What to expect from our interview process
The process will involve the below stages:
- A case study followed by a 60-minute competency-based interview
Your Recruiter will discuss the process in detail with you during screening for the role.
Recruitment Timetable
Advert closing Date: 17th April
First Round interviews & Assessment: 29th & 30th April
Please make the recruiter aware if you are going to be unavailable for any date during this time.
Got a question?
If you are an external candidate and you are interested in learning more about the role, please contact Chhavi Bartaria on
Chhavi.bartaria@fca.org.uk
If you are an internal candidate and you are interested in learning more about the role, please contact Lucy Matthews on
lucy.matthews@fca.org.uk
Please note that all applications must be submitted through our online portal before the closing date, applications sent via email will not be accepted.
Application support
We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.
If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.
