Team Administrator

There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.

The role

As our Team Administrator, you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our teams and members. You will have the initiative to take personal ownership of and prioritise your workload to ensure your own and the departmental deadlines are achieved. In this role you’ll use your positive attitude, your knowledge of administration processes and your ability to build and enhance exceptional relationships with all stakeholders.

Requirements

You will need to be highly organised, able to work within tight timelines and have excellent IT skills, particularly Microsoft Office packages and virtual meeting platforms, e.g., MS Teams, Zoom. You’ll need excellent verbal and written communication skills and a high level of attention to detail. You will be a strong team player. This role will provide the post holder with the opportunity to learn a diverse range of administrative functions. Please click apply now for further information including the job description and person specification.

What we offer

We expect you to look after your customers. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.

As a proud member of the Disability Confident employer scheme, we actively encourage applications from people with disabilities. The RCN Northern Ireland is committed to equality of opportunity. In this instance applications from the protestant community would be particularly welcome as this community is currently underrepresented in our workforce. We want to provide an environment to attract, retain and motivate the best.

Contact details

For more information or for an informal discussion about the role please contact Fionnuala Newton, Corporate Services Manager on

For more information about the recruitment and selection process please contact

Closing date: midnight on Sunday 25 February 2024
If we receive many applications after a week of advertising, this vacancy may close earlier.

Assessment & interview date: Wednesday 6 March 2024