Team Support Assistant - Occ615518

Job details

Salary range: £24,702 per annum rising to £26,873

Work location: Abingdon Children & Family Centre, Abingdon

Hours per week: 37 - we are open to discussions about flexible working to 37 hours per week - due to supporting front line children’s services there is a requirement to work Monday – Thursday 8.30 am – 5.00 pm and 8.30 am – 4.00 pm Friday, with the requirement to work from The Net Abingdon and some ability to work in an agile manner.

Contract type: Permanent

Vetting requirements: This role is subject to an Enhanced Criminal Records Check

Closing date: Sunday 14th April 2024

ICS Assessments: Monday 22nd April 2024

Interview date: Wednesday 24th April 2024

About us

Do you want a rewarding role where you will make a difference? Our Business Support team is the vital engine of Children’s Social Care. Working together with our dedicated social work teams, we provide essential support for children and families in our community.

We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of administrators.

About the role

We are looking for a Team Support Assistant to provide administrative support to our Family Solutions Plus teams.

Team Support Assistants are crucial in supporting our Social Workers and Team Managers to work effectively to deliver outstanding services to local children and families in your community.

Team Support Assistants will support our social workers directly, building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service. Strong IT skills and excellence in customer care essential.

You will be answering telephone calls, diary management, supporting financial processes, team inbox management.

We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role.

Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships.

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About you

You will be a person who can build excellent working relationships with professionals and members of the public. You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service to all users of the Service.

Rewards and benefits

• Culture of flexible working
• Technology to support agile working where role permits
• Up to 33 days holiday p.a. plus bank holidays
• Option to ‘buy’ additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development

Would you like to know more?

Please click here to view the Job Description and Selection Criteria

For an informal discussion about the role, please contact Nadine Nisbet, 07720 165774 or email nadine.nisbet@oxfordshire.gov.uk

Application Procedure

To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.

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