Technical Support Engineer

Technical Support Engineer (Electrical)Milton Keynes£40,000Our client are worldwide leading manufacturer supplying into the industrial automation industry, they are seeking a Technical Support Engineer to join their Milton Keynes office. They supply into some of the worlds biggest companies and offer an outstanding facility to work from.Key Responsibilities – Technical Support EngineerSupport for customer questions via phone and e-mailProcess requests for special products and variationsAnalyse, check and report writing on customer product returnsNew product development proposal activityMarket and competitor product analysis & understandingSupporting sales force with customer visits and application developmentProduct management including training, new product introduction and supersession of discontinued product rangesQualifications & Experience – Technical Support EngineerDegree, HNC or HND in Electrical Engineering or related disciplineAble to communicate proficiently via telephone and email with both internal and external customersA methodical problem solver who is logical, organised and able to keep clear comprehensive recordsAbility to clearly and effectively present technical subjects, face-to-face and via webinarExperience working within an Engineering environmentHands-on testing and diagnostic experienceExperience handling multiple projects with ability to prioritise, manage own time, and meet deadlinesBenefits – Technical Support Engineer5% Company/ 4% Employee Pension contributionsPrivate Medical25 Days Holiday + Bank HolidaysAnnual BonusFor more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed)Omega Resource Group is acting as an Employment Agency in relation to this vacancy.Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.For details of other opportunities available within your chosen field please visit our website (url removed)Omega Resource Group is acting as an Employment Agency in relation to this vacancy