Company

Omega Resource GroupSee more

addressAddressMilton Keynes, Buckinghamshire
type Form of workFull Time
salary SalaryCompetitive
CategoryConstruction & Property

Job description

Job Ttitle: Technical Support Engineer

Location: Milton Keynes

Salary: Competitive

Contract Type: Permanent

Our client is a market-leading engineering and manufacturing business located in the Milton Keynes area looking for a Technical Support Engineer to join their engineering team in a permanent position.

Key Responsibilities - Technical Support Engineer

  • Support for customer questions via phone and e-mail.
  • Process requests for special products and variations.
  • Analyse, check and report writing on customer product returns.
  • New product development proposal activity.
  • Market and competitor product analysis & understanding.
  • Supporting sales force with customer visits and application development.
  • Product management including training, new product introduction and supersession of discontinued product ranges.

Qualifications & Requirements - Technical Support Engineer

  • Degree, HNC or HND in Mechanical Engineering or related discipline.
  • Able to communicate proficiently via telephone and email with both internal and external customers.
  • A methodical problem solver who is logical, organised and able to keep clear comprehensive records.
  • Ability to clearly and effectively present technical subjects, face-to-face and via webinar.
  • Experience working within an Engineering environment.
  • Hands-on testing and diagnostic experience.
  • Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines.

What we can offer Technical Support Engineer

  • Pension Company 5% / Employee 4%
  • Private Medical
  • 25 + bank holidays
  • Annual Bonus (loyalty & performance)

For more information on this role, please contact Josh Kerr on (phone number removed) or send a copy of your CV to (url removed)

Candidates who are currently a Technical Suport Engineer, Senior Support Engineer, Systems Support Engineer, may be suitable for the role.

For details of other opportunities available within your chosen field please visit our website: (url removed)

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Refer code: 2508230. Omega Resource Group - The previous day - 2024-01-13 22:44

Omega Resource Group

Milton Keynes, Buckinghamshire
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