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Salary1 Year Fixed Term Contract / Secondment Opportunity
Hackney Council manages a portfolio of over 30,000 properties, and it is acknowledged that housing plays an integral part of the services offered. In order to uphold the Council’s primary objective of home improvements through Building Maintenance, we are seeking staff members that can deliver an exceptional high quality, customer focused repairs and maintenance service for our residents.
We are currently seeking two proficient Technical Support Officers (TSO’s) to join our Surveying and Communal Works team. Each TSO will be responsible for the following duties: carrying out property inspections, managing high profile and technically complex cases, investigating the primary causes of damp and mould and recommending effective remedies to address these issues. You will also be responsible for preparing detailed work specifications for contractors, reviewing, approving and or rejecting estimates received from contractors, providing health and safety advice, writing reports, managing complaints related to repair works and undertaking post inspections.
This role is key to ensuring that our repair work consistently meets the time, quality and cost standards as a council.
To apply for this position, you must have prior experience of working within a building environment, together with strong technical knowledge and IT skills. You should ideally have substantial experience in managing repair projects successfully and collaborating with contractors and other stakeholders to design and deliver repair objectives.
This position requires you to have experience of applying schedules of rates and assessing estimates. The successful candidates will possess a building related qualification to HND/HNC level and /or be ‘qualified by experience’ in a similar role. To support career progression, we will support TSOs to study for a RICS accredited degree in building surveying in order to enhance professional advancement.
There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.
When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.
This application process replaces a supporting statement.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Closing date for applications: 21 February 2024 (22:59)
Interview date: TBC
