TELE-SALES AND OFFICE ADMIN
We are looking for someone to join our admin / office team to carry out daily tele-sales and customer service duties. You will be required to liaise with customers; take orders over the phone; deal with queries and work as a team with other colleagues to deliver an efficient customer experience.
We are a technology-driven company. We rely solely on computers (cloud-based systems) to carry out all our daily duties. All our communication with our colleagues is done through technologies-based systems, such as WhatsApp, telephone calls and live telematic systems. It is essential that you have an advanced level of understanding with computers and software (such as Microsoft Word, Excel & Outlook).
We are a waste management company based in Leeds. This job will be ideal for university or college student, who is looking to develop their knowledge in business and understanding of profit/loss account management.
The successful candidate will need needs to have good communication and good written vocabulary skills to deal with customer service issues. Knowledge of the waste industry will be advantageous; however, it is not essential.
Upon receiving your invitation to the interview, you will be required to sit a test of 10 questions to show your level of understanding of computers (Emails, Excel Formulas etc).
*Full training for the job will be provided*
Job Types: Part-time, Permanent
Salary: £11.00-£13.00 per hour
Expected hours: 16 – 30 per week
Benefits:
- Bereavement leave
- Canteen
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Leeds (required)
Ability to Relocate:
- Leeds: Relocate before starting work (required)
Work Location: In person
Reference ID: ONYX12930172