Telesales executive

This role is for a designated telesales professional who is passionate about providing excellent customer service in the business services industry. This is a permanent position based in Old Trafford, suitable for a team member with a flair for sales and customer engagement.

Client Details

Our client is a UK-based entity specialising in industrial-sized servicing contracts. The organisation has undergone remarkable expansion, establishing itself as a leader in the market with an extensive client base of 25,000 and a workforce exceeding 900 employees. The workplace of this entity is marked by its dynamic nature, a high-speed operational environment, and a diverse array of activities.

Description

Key responsibilities consist of:

• Engage with existing and potential customers over the phone
• Upselling and developing business
• Exceeding high volume sales goals while working in a team environment
• Identify customer needs to offer the best solutions
• Develop and maintain a broad knowledge of the company's services
• Meet and exceed personal and team sales targets
• Maintain high levels of customer service and professionalism
• Handle customer complaints and queries effectively
• Record customer information accurately in the database
• Collaborate with team members to achieve better results
• Booking outbound sales meetings
• Prospecting 100 new businesses per week
• Tracking independent forecast and sales margins
• Accounting for lead generation responsibilities
• Verbally establishing quick rapport

Profile

A successful candidate should have:

• Proficiency in verbal and written communication
• Ability to source prospects
• The ability to thrive in a competitive, fast paced environment
• Excellent communication skills, huge energy and a positive attitude
• A consistently polished and professional approach to work
• Excellent customer service skills
• Ability to work well in a team
• Strong problem-solving skills
• Ability to meet sales targets & KPI's/SLA's
• Good organisation skills
• Data entry and logging business development opportunities
• A strong hunger for success with real financial motivation
• Ability to efficiently prioritise tasks and manage time
• Drive, ambition and a strong work ethic

Job Offer

• Competitive basic salary of £24,000 rising upto £27,000 after first 3 months
• Internal progression and promotional opportunities
• Free parking & gym onsite
• Uncapped commission OTE earnings exceeding £40k per annum
• Internal onboarding & training
• Pension schemes & other benefits
• Hybrid working after probation