Temporary Customer Service Administrator

Temporary Customer Service Administrator Ref code: CQB99098408 Customer Service & Call Centre, Office Support £ 11 per hour Colwick, Nottinghamshire, England Temporary / Interim Office Based Temporary Customer Service Administrator Monday – Friday 9.00 AM – 5.00 PM (You may need to support on the odd Saturday if requested) £11.44 per hour Starting ASAP. SF Recruitment are currently recruiting for a Temporary Customer Service Administrator. This role is based in East Nottingham and is temporary on going. This would be a fantastic role for candidates based in Newark, Bingham, West Bridgeford, Lowdham, Colwick and the surrounding areas. You must be able to drive to be considered for this role. Responsibilities: • Provide excellent Customer Service via phone, email, and other channels • Address customer inquiries and troubleshoot issues • Maintain knowledge of products, services, and policies • Document customer interactions accurately in CRM system • Resolve complaints and ensure customer satisfaction • Collaborate with team members and departments to resolve complex issues • Meet performance targets for quality and productivity • Participate in training and continuous learning opportunities • Adhere to company policies and guidelines Requirements: • Previous Customer Service experience preferred • Strong communication and problem-solving skills • Ability to multitask and prioritize in a fast-paced environment • Proficiency in CRM software and computer skills • Teamwork skills and collaboration with colleagues and departments • Empathy and patience in handling complaints and difficult situations • Attention to detail and accuracy in documentation • Positive attitude and commitment to exceptional Customer Service Please only apply if you are available immediately and happy to complete a temporary assignment!