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SalaryContract Type: Temporary
Start Date: ASAP
End Date: 30th April 2024 - possibly longer up to 6 months (potential temp - perm)
Pay Rate: 16.50 - 17.00 per hour
Working Pattern: Full Time
Location: West End, London
Our client, a leading private medical organisation based in the Harley Street area, is seeking a dynamic and passionate temporary worker to join their team as Patient Coordinators. This is a fantastic opportunity to work in the fast-paced and rewarding field of private health care. If you have experience in medical reception, patient coordination, medical secretarial, or medical administration, we want to hear from you!
Responsibilities:
- Answering the phone and helping patients with appointments, prescription requests, general queries etc
- Guiding patients to the company website where appropriate/relevant (repeat prescription requests, FAQ etc
- Booking/changing appointments on Semble, the clinical system they use
- Following up on new patient contacts quickly and arranging the first convenient/available appointment
- Sending out correspondence and investigation/correct blood test request forms in readiness for their forthcoming appointments
- Taking payment after a consultation, booking a follow-up appointment and ensuring all tasks related to that consultation are completed (eg sending out necessary blood test request forms and patient information)
- Dealing with patient emails - understanding what needs to go to the doctor and what can be dealt with administratively
- Dealing with private prescription queries and repeat prescription requests
- Liaising with doctors to facilitate replies to clinical queries
- Checking that test results are available for clinics
- Ensuring the clinic is clean, tidy, well-stocked, the dishwasher is loaded and unloaded and things are generally in order as if they were at home
Key Skills:
- Previous experience in medical reception, patient coordination, medical secretarial, or medical administration.
- Excellent communication skills, both verbal and written.
- Strong organisational skills, with the ability to prioritise tasks effectively.
- Proficient in using computer systems and medical software.
- Attention to detail and accuracy.
- Ability to work well under pressure and in a fast-paced environment.
What's in it for you?
- Competitive pay rates ranging from 16.50 to 17.00 per hour.
- Temporary contract providing stability and flexibility.
- Convenient location in the West End of London, just a short 9-minute walk from Bond Street train station.
- Access to nearby parking facilities within a 5-minute walking distance from the office.
- Join a supportive and collaborative team in a reputable private medical organisation.
- Gain valuable experience in the health care industry.
Don't miss out on this exciting opportunity! If you are enthusiastic, customer-focused, and ready to take on a new challenge, we want to hear from you. Apply now by submitting your CV and cover letter. We can't wait to welcome you to our client's team as a Patient Coordinator.
Please email your CV to me directly: (url removed)
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