Tenancy Services Officer

Tenancy Services Officer
37 hours per week
 £32,076 - £33,945 per annum

An exciting opportunity has arisen in the Council’s Housing Management Team.  We are looking for someone who will work flexibly in a team of six Tenancy Services Officers.  You will be responsible for providing a generic tenancy management service to the Council’s properties including enforcing tenancy conditions to both dwellings and garages and dealing with tenancies in a way that meets the highest customer standards.

You must have experience of working in a social housing environment and possess a sound knowledge of housing legislation and good practice.  You must have experience of working with customers to address tenancy management issues including rent arrears, neighbour nuisance, and anti-social behaviour.

Excellent IT skills are required as well as the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.

North Warwickshire Borough Council offer: -

•    23 days annual leave, increasing by five days after five years’ continuous local government service
•    Public holiday entitlement
•    Local Government pension scheme
•    Family friendly policies – flexible working, maternity / paternity leave
•    Hybrid working available (office/ remote working available)
•    Range of benefits including – Cycle to Work, Essential Car Allowance, Kinto Salary Sacrifice car scheme

For further information on the post please contact Caroline Morris on (01827) 719351.

To apply for this vacancy please visit the Council’s website: https://www.northwarks.gov.uk/job 

Please note that we only accept completed online application forms and cannot accept CVs as a method of application for this vacancy.

The closing date for receipt of applications is Wednesday 31st January 2024. 

North Warwickshire Borough Council, The Council House, South Street, Atherstone, Warwickshire, CV9 1DE.