Tenancy Support Administrator

As a Foxtons Tenancy Support Administrator you will work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to effectively manage their properties. This will involve arranging pre-tenancy works, facilitating rent collection, and offering professional advice in relation to financial, rental, and legal matters.

The Tenancy Support Team also assist with the end of a tenancy, including the service of legal notices, and arranging end of tenancy works such as professional cleans and deposit returns.

This role is based in our Worcester office towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided.

As well as strong organisational skills, excellent attention to detail, and the ability to problem solve, we are also looking for people who share our passion for delivering exceptional customer service. Successful candidates will have a professional approach to customer services and enjoy communicating with a wide range of people over a variety of platforms.

No previous experience in lettings support or administration is required, as full training and ongoing development will be provided. All we ask is that you come with the willingness to learn and the desire to do the job well.

Prior experience in a professional customer service environment is desirable but not essential.

We Offer:

• Comprehensive, ongoing training programme
• Onsite parking
• Great career opportunities
• Diversity and inclusion networks
• One paid work day a year to volunteer for a charity of your choice
• Well-being package including enhanced sick pay and subsidised gym membership
• Enhanced parental policies, including generous shared parental leave

At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help achieve our goal of being the best place for our customers to find their dream home or unlock the value of their property investment.

Over the last 30 years we’ve built a network of over 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the strong local expertise that our customers expect from us, while our market-leading technology empowers all our staff to provide the best customer experience possible.