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Salary
Bank Project Worker
Sudbury Young People and Intensive Housing Management Services
£11.52
Hours as and when required
Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However, you aren’t guaranteed shifts every week as hours are worked as and when required.
We’re seeking an empathetic and empowering Bank Project Worker to join our team at Ballingdon Young People Services & Crofton House Intensive Housing Management Services. At Ballingdon Street, we support 14 customers across who are 16-24 years old and experiencing, or at risk of, homelessness. At Crofton House IHM Service, we support homeless adults with temporary accommodation in conjunction with the local authority. We are looking for supportive, passionate, and positive people to empower our customers.
The primary focus of our services is to support customers in a range of areas including, finding employment, recovery from addiction and building stability through a range of social activities. A successful outcome is achieved when our customers can move on to suitable long-term accommodation appropriate to their needs.
We value our team and encourage learning and progression through our comprehensive induction programme, as well as ongoing training to develop new and existing skills and encourage progression. We have our own Learning and Development Academy, who provide a wide range of training courses, open to all.
Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.
Read more about Sudbury Young People Supported Housing on our website
The role of Bank Project Worker will include:
- Supporting our customers to maximise their independence and move forward with their lives
- Assisting with assessing customers’ needs by writing and updating customer notes
- Being a first point of call to receive and direct all customer queries
- Developing good relationships with customers, helping them develop life skills
- Working with external agencies such as mental health and drug and alcohol professionals to support customers in accessing specialised support services
- Handling occasional emergency/challenging situations
- Going above and beyond to ensure an excellent service is provided to our customers
- Working as part of a team with occasional lone working
- Managing any safeguarding or serious incidents
Skills and experiences:
- Previous experience working with vulnerable adults, people with mental health needs or substance misuse is essential
- Experience in support planning, key working, risk assessment and safeguarding
- Positive approach to challenging behaviour
- Experience of motivating and encouraging individuals to reach their goals
- Good interpersonal, customer care and communication skills
- Ability to use IT systems confidently
- NVQ3 in Health and Social Care, or willing to work towards is desirable
Why work for us?
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- £11.52 per hour
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
We’re proud to support the Department of Health and Social Care’s campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign clickhere
Read the full job profile here
Download our Recruitment Pack to learn more about Sanctuary culture and how we can support you to #BeYourBest
Closing Date: 25 January 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn, and YouTube.
Together we can be our best so that our customers can be their best.
#BeYourBest
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
