Trust Ict Support Officer

The Great Schools Trust is seeking a skilled and dedicated Trust ICT Support Officer to join our team. This role offers a unique opportunity to contribute to the success of our academies by providing robust IT support, maintaining systems, and driving technological advancements.
Great Schools Trust is a dynamic and forward-thinking employer committed to excellence in education. As a Trust ICT Support Officer, you will play a pivotal role in ensuring our technological infrastructure empowers educators, staff, and students to achieve their full potential. Join us in shaping the future of education through innovative and reliable ICT solutions.
Key Responsibilities:
End-User Support: Deliver exceptional technical support to staff and students, ensuring a seamless ICT experience.
System Maintenance: Proactively manage and maintain our ICT systems, troubleshooting issues and performing routine maintenance tasks.
Network Management: Monitor and enhance the performance of our network infrastructure, ensuring optimal connectivity and security.
Collaboration and Training: Foster a culture of collaboration and provide training to end-users on new technologies and best practices.
Hardware and Software Management: Oversee the procurement, deployment, and maintenance of hardware and software assets.
Security and Compliance: Implement and enforce security measures to protect data and ensure compliance with relevant regulations.
Qualifications and Skills:
Proven experience in ICT support or a related field.
Strong troubleshooting skills with the ability to resolve issues promptly.
Knowledge of network administration and security protocols.
Familiarity with hardware and software systems used in educational environments.
Excellent communication and interpersonal skills.
Why Join Us:
Impactful Work: Contribute to the education sector by supporting cutting-edge ICT solutions.
Professional Development: Access ongoing training and development opportunities to enhance your skills.
Innovation: Be part of a team that embraces innovation and leverages technology to enhance learning experiences.
Collaborative Culture: Join a supportive and collaborative work environment that values teamwork and inclusivity.
Competitive Benefits: Enjoy a competitive salary and benefits package.
How to Apply:
If you are passionate about technology, education, and making a difference, we invite you to apply for the Trust ICT Support Officer position. Submit your application and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to Dominique Stead at recruitment@greatschoolstrust.com. The full recruitment pack and application form can be found on our website at: https://www.greatschoolstrust.org/work-for-us/vacancies
Join us in shaping the future of education through technology! Great Schools Trust is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.