Universal Credit Officer

About Haringey

Haringey Council is one of 32 in London. Haringey is an extremely diverse borough, and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities that all can share. Haringey’s vision for the future is one of sustainable growth, in housing and jobs and on helping our residents and businesses take advantage of that growth. We have got huge ambitions for Haringey. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure thatour residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those ambitions on behalf of everyone who calls the borough their home.

About the role

In this role, you will be required to provide high quality welfare support, information and advice to tenants claiming UC as well as legacy benefits, ensuring that residents understand and make claims appropriately. You will investigate and implement any initiatives to minimise the impact of welfare reforms and primarily UC, working with both internal and external partners and agencies to identify various options for tenants, to mitigate the impact of transitioning to UC and ensure Haringey council's rental income is paid.
You will working within the Financial Inclusion team which is made up of highly experienced individuals with backgrounds in Welfare Benefits and Housing Benefits. We are part of the Income management team and support Council tenants and those in Temporary Accommodation with sustaining their tenancy and maximising their income.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

About you

Knowledge and a good working experience of Universal Credit and working within the social housing sector.
Experience of working with general needs and temporary accommodation within local authority is essential.
You will need to have extensive knowledge of welfare reforms and upcoming Universal Credit managed migration.