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Form of work
SalaryJob Introduction
What you’ll do
As a not-for-profit housing organisation providing more affordable homes for Londoners, we’re on a mission to work better together for our residents and make London a home for those who live in our capital, whatever their circumstances.
We are looking for a Legal Assistant to work within our in-house legal services team to support the operational teams on a range of housing management-related issues including tenancy and lease breaches with particular focus on escalated arrears and pursuing effective recovery via legal action
You will work closely with local officers and the tenancy sustainment and safeguarding teams to ensure debt is escalated appropriately once all reasonable support options have been put in place.
How you’ll do it
You will have your own caseload which will be predominately escalated arrears cases that have been referred to you, to drive an effective resolution. You will play a crucial role in rent and service charge collection for the organisation. Your decisions will be in collaboration with operational teams while placing the resident at the center of every decision.
You will assist with team and organisational projects and provide administrative support to the legal team. You will collaborate and support your legal colleagues to ensure that resources are deployed in accordance with business needs.
Specific duties will include:
- Leading on rent and service charge recovery cases referred to you by the operational teams, with the goal of maximising income for the organisation.
- Preparing, drafting, and responding to all necessary legal documentation and bundles, evidence, and witness statements as required.
- Providing excellent administrative support for the legal team including inbox management, excellent record keeping, and document handling.
The Ideal Candidate
We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgment and discretion. You will also be able to develop and maintain strong relationships with colleagues, operational teams, and third-party stakeholders.
Essential:
- Good research skills
- Ability to work independently in a fast-paced environment.
- Experience working within an income and debt recovery team within a legal department or practice, housing association, or similar organization.
Desirable:
- Educated to A-levels or equivalent
- Understanding of the Civil Procedure Rules particularly as it relates to debt recovery action.
- Legal drafting skills
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, and a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity, and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 09/04/2024 at 23:59pm.
Step 2: Successful candidates will be invited to interview
This role is currently eligible for sponsorship under the Skilled Worker visa route
Should a redeployee apply for this role, their application will be considered before any others.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Attached documents
- values and behaviours.pdf
- Legal Assistant.pdf
