Vehicle Logistics Support Coordinator (Part Time)

About us

The Mercedes-Benz brand is a synonym for top-class product and service quality, cost-effectiveness, reliability, and sustainability, as summed up by the slogan “Trucks you can trust.” Repeatedly, the pioneering spirit at Mercedes-Benz Trucks has generated ground-breaking innovations, from autonomous driving to active and passive safety systems.

As our Vehicle Logistics Support Coordinator, you will support the process for Daimler Truck UK Direct Sales Business from the point of order through to invoice and delivery. Support in the coordination of the Truck Demonstration fleet, to include maintenance, compliance, logistics, fleet onboards/de fleeting and reporting. Support in day-to-day monitoring and co-ordination of our Vehicle Logistics activities, to include delivery and movement of New, Used, and demonstrator vehicles, acting as the primary point of contact for our dealer network, bodybuilders, internal colleagues, and 3PL partners. Manage relationships with our dealer network and Daimler Truck UK colleagues to ensure a highly efficient demo booking process, managing any un-planned issues that occur, and using these scenarios to help prevent future re-occurrence. To participate in a continuous improvement culture through best practice sharing, and involvement in improvement projects.

More about the role

Weekly Hours: 30 hours

The validation of all Direct Sales orders from a compliance and legal contract perspective. Ordering of Direct Sales vehicles and tracking of production for delivery to the UK. Creation of Purchase Orders for work to be carried out on Direct Sales Vehicles. Working with our Facility at Wentworth Park & our Dealer Network to arrange PDI, Supplier fitments & Registration of Direct Sales vehicles. Carry out invoicing and arrange delivery to end customer. Completing Internal and External Customer reports on an AD Hoc basis.

Administration of the Demonstration Booking System, including the addition of new trucks, and maintenance of the website to ensure that it is up to date. Administration of Maintenance Schedules on Demo vehicles in Truckfile & work alongside Wentworth Park workshop/Admin to ensure Maintenance is completed. Support the management of the Demonstration mailbox for bookings/queries and responses in a timely manner. Conduct frequent Review meetings with Wentworth Park Workshop, Marketing & Product teams. Support in completing Internal and External Customer reports on an AD Hoc basis. Creation of Purchase Order for work to be carried out on Demo Vehicles. Arranging movements of the Demo Fleet where required.

Administration support of chassis movements to ensure deliveries to destination within agreed time windows using agreed methods of transportation. To provide up to date delivery progress information to key internal colleagues, to facilitate accurate internal reporting. To provide support to unplanned events, to find a mutually acceptable resolution in an acceptable timeframe, using all available resources, and to update Key Stakeholders accordingly. To provide regular updates to all stakeholders concerning chassis progress, using all available resources. Support the damage claim process, working with key stakeholders to provide an efficient and seamless resolution to issues that occur. First level support to the dealer network for all Vehicle Logistics queries.

Proactively engaging with the dealer network to encourage 360-degree feedback. Maintaining and creating existing relationships with Internal Customers (DTUK Employees) and External Customers (Dealer Network, Bodybuilders, Logistics Companies) to ensure the Direct Sales, Demonstration Programme & Vehicle Logistics Operation are successful. Support in on site meetings/visits where required.

About you

More about what you should be able to demonstrate:

What we'll give youp>

As well as the opportunity to work for a great business who are passionate in everything that we do, we will offer you a competitive salary and discretionary bonus structure. We also hope you will love our products as much as we do, with access to our colleague’s car schemes. On top of that, you will be able to join our pension scheme and you will get a flexible benefit pot that can be used to find the benefits that are right for you.

We are here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders. What's more, we will also encourage your development, with the training and knowledge you need to reach your potential.

What’s next?

Once you click apply, we will take you through to the Daimler (our parent company) careers portal. Here, you will need to complete a short 10-minute application form, attach your current CV and submit your salary expectations. Simple.

Closing Date: 21 April 2024

Don't forget to follow us on LinkedIn @ Mercedes-Benz Trucks UK Ltd.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions, and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as DTHR@daimlertruck.com for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Daimler Group at the following address: Daimler AG, HPC E600, 70546 Stuttgart, data.protection@daimler.com.

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