Volunteer and Events Coordinator

Events & Partnerships Coordinator

• Salary: £29,755 to £31,540 depending on experience, with scope for salary progression
• Contract Type: Permanent 
• Hours: Full Time (typically 09.30-17.30 but with flexibility)
• Location: Elephant & Castle, central London / Remote – team members must be willing to travel to London periodically; This role also requires attending events throughout the country.
• Responsible To: Events & Partnerships Manager
• Application Deadline: 10am 25th March 2024
• Interview Dates: 1st interview w/c 1st April | 2nd interview w/c 15th April

Our Commitment to Equity

We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we  are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.

And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.

We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.

Role Purpose

Are you interested in helping to  provide expert ,interactive, learning events for underrepresented entrepreneurs across the UK? Do you want to join a small team delivering impactful events that support entrepreneurs to imagine, launch and grow businesses that will have a positive impact on the world? If you’re also excited about engaging with new audiences, you have a keen eye for opportunity and you have a knack for negotiating mutually beneficial partnerships, then you would be a great fit.

Our Community Programmes provide light-touch support that entrepreneurs can access before, during, after or alongside our in-depth cohort-based programmes to help them start and grow their businesses. Activities within the Community Portfolio include our 1:1 Consultation programme, our public events programme, our graduate community activity ,our Grant Fund, and Events that we run for entrepreneurs that have graduated from our programmes such as clinics, and pitch practice days. The support in this portfolio is easy to access, always-on, light-touch and on-demand open to all founders in any stage of their business journey. 

We’re looking for an Events & Partnership  Coordinator to join our Community Programmes Team. You would  be responsible for supporting the production of our public events series as part of our wider Community Programme,  and you would be managed by the Events & Partnerships Manager, working closely with members of our Programmes Team and our and Communications Team to ensure the ecosystem relationships we’re building are handed over smoothly and realise their intended outcomes.

Responsibilities 

Events Support

• Monitoring event sign ups and communicating with event attendees before and after  the event, sending information, reminder and feedback  emails 
• Arranging and running event rehearsals 
• Hosting and moderating events when necessary
• Support in  writing  the public copy of events, source the images, help develop marketing assets for each event, and publish the event on Eventbrite and on our website
• Helping to create and share communication packs where necessary for partner promotion

Monitoring, evaluation and learning

• Maintaining KPI tracking system to record event attendees, feedback and learning outcomes
• Reviewing and improving tracking systems as needed
• Contributing to writing reports for funders and partners

Ecosystem Outreach & Engagement

• Supporingt in identifying relevant networking opportunities (online and offline) to engage with/ in the ecosystem and communicate about Hatch programme opportunities to potential programme participants
• Supporting the development of  our approach to hyperlocal expansion across the UK
• Attending ecosystem events and speak on behalf of Hatch, and engage the wider team in doing the same

Partnership Support

• Filtering top-of-the-funnel contacts and partnerships enquiries
• Maintaining the community  partnerships database, helping to ensure consistent relationship management and communication with partner organisations and signposting team members internally
• Identifying  and sharing relevant promotional opportunities with prospect and partner organisations when necessary

Evaluation, Learning and Insight

• Taking insights from conversations with other organisations to share back to the Programmes Team and suggesting new areas and formats of support
• Supporting the collection and collation of feedback from event attendees
• Reviewing and suggesting improvements to systems as needed

Other

• Gaining and maintaining in-depth knowledge and understanding of Hatch’s work, priorities and future plans
• Being an outstanding advocate for Hatch in line with the core values of the organisation
• Other duties that may be required from time to time as part of a small, dynamic team

Person Specification 

• Strong interest in equitable and impactful entrepreneurship – experience as an entrepreneur yourself would be a bonus
• Understanding of the entrepreneurship ecosystem across the UK and the needs and challenges of entrepreneurs
• Creativity and enthusiasm for designing events
• Creativity and enthusiasm to develop partnerships
• Excellent time-management and organisational skills
• A passion for connecting and supporting people
• Exceptional communicator, both written and verbal, and comfortable talking to a wide range of people
• Creative problem solving skills: always looking for things to improve and suggesting ways of improving them
• Willingness to experiment and learn
• Ability to work both autonomously and collaboratively with the wider team

 Desirable

• Previous experience working in events 
• Previous experience as an entrepreneur, at a small charity or in a small business/startup 
• Confidence with Excel/Google Sheets  & Project Management Software
• Confidence with Google Slides and presentations
• Confidence working with Zoom, or ability to learn quickly
• Confidence hosting events and being in front of the camera/audience

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the  flexibility to work from home,  there are times when it is useful for us to get together in person for certain meetings and team days.

Our benefits include:

• Flexible working – work from home or in the office and at the times that work best for you 
• 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
• Paid time off for dedicated learning and development opportunities
• Access to Hatch programmes and Events free of charge
• L&D Learning Platform Access Learning
• Employee Assistance Programme Health Assured
• Team Days/get togethers 3 times a year
• 4 days per year paid time off to volunteer
• 4 Wellbeing days per year
• Employee pension scheme
• Salary Sacrifice Scheme 
• Enhanced parental leave
• Cycle to Work Scheme
• Eye care scheme
• Enhanced sick pay leave
• Interest free loans to purchase season tickets for travel to work

To Apply

Please note we are only able to accept applications from candidates who have the right to work in the UK.

In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:

• What excites you about Hatch as an organisation and about this role in particular?
• What are the three key skills you think are most important for this role, and how have you employed these in the past?
• What would you do in this role that would really make an impact?
• Where did you first hear about this opportunity?

We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.

If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.