Company

Swindon Borough CouncilSee more

addressAddressSwindon, Staffordshire
salary Salary£28,282 a year
CategoryCustomer Service

Job description

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Are you experienced in managing complex casework and want to make a lasting and positive impact on the lives of those fleeing war and conflict in their home country?

Do you have strong communication and coordination skills to help others have a positive impact on people’s lives?

Do you have experience in co-ordinating support services on behalf of a vulnerable case load?

Become part of an authentic team built to support those fleeing Ukraine and Afghanistan under a designated Home Office Scheme. This team is set to continue their support for the next 12 months and this is an opportunity to contribute to delivering fast-paced and focused services for The UK’s new arrivals under these schemes.
Your next role

As a Warm Welcome Support Officer you would be a key part of a high profile team focused on rapidly providing wrap-around and resettlement support for Ukrainians and Afghans relocating to the UK.

You will be working with service and practice leads to understand their work and how clients can best be supported.

This role will provide you with the chance to learn some new skills and knowledge from these newly established national resettlement programmes.

This will be a full time, fixed term role with the potential to extend depending on the future of the national programme.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role, please contact Jessica Squire, Warm Welcome Team Manager, at JSquire@swindon.gov.uk

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk

Refer code: 2588293. Swindon Borough Council - The previous day - 2024-01-22 20:27

Swindon Borough Council

Swindon, Staffordshire

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