Women's Support Worker 36Hrs

Freephone Support Line for Children & Young People: 0808 801 0422

Freephone Support Line for Women: 0808 802 5555

Business Line: 01383 732289

Web: www.fifewomensaid.org.uk

Email: info@fifewomensaid.org.uk

Suite 1 | First Floor | Saltire House |Pentland Park | Glenrothes | KY6 2AL
Charity No. SC011689| Company No. SC316350

Women’s Support WorkerRef: WSS280336
36 hours per week
£24,092-£26,919 per annum (position on scale dependent on experience)
Fife Women’s Aid are looking to recruit a full-time Support Worker to join our Women’s Support

Team.

Candidates should have good communication skills and a passion for supporting recovery from

domestic abuse.

The successful applicants will have at least SVQ Level III or equivalent level of qualification in health
and social care or other relevant subject, or a willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability
to work on their own as well as part of a team. An ability to cover on-call is an advantage (additional
payments are made for this role).
Please join us for an online session to find out more about FWA women’s services. This will be at

6.30pm on Wednesday 10th April 2024. Please confirm your attendance to

info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you

there.

If you would like further information about the post, please contact Gill Birtley at
gill.birtley@fifewomensaid.org.uk to arrange a call.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer
offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
For further information about the role and to make an application, please visit
www.fifewomensaid.org.uk/about-fwa/vacancies/.
Applications must meet the person specification to be shortlisted.
Closing date: 4.30pm on Wednesday 17th April 2024
Interviews will be held: Friday 3rd May 2024
Only women are eligible to apply for this post due to Genuine Occupational Requirement
(Schedule 9; Equality Act 2010). Fife Women’s Aid welcomes applications from women
from all sectors of the community.

Job Ref WSS280336

Dear Applicant,

Thank you for your interest in the post of: Women’s Support Worker

This document provides information on the Job Description and Person Specification for the above

role. Please mark clearly on the application form available on our website which post you are

applying for.

Please ensure that you read the information in this document fully before completing your

application.

Please note, all applications and relevant recruitment documents will be held confidentially and

destroyed after 6 months, apart from documents relating to the successful applicant.

If you would rather, we did not store your details please inform us. Our Privacy Statement is

available on our website http://www.fifewomensaid.org.uk/privacynotice/

Closing date: 4.30pm on Wednesday 17th April 2024
Interviews will be held: Friday 3rd May 2024
We thank you for your interest in our work with women, children and young people who have

experienced domestic abuse.

Yours sincerely

Kate McCormack

Kate McCormack
CEO

JOB DESCRIPTION

Job Title: Women’s Support Worker

Job purpose:
The purpose of the post is to provide women’s support services for Fife Women’s Aid
which provides services to women, children and young people who have experienced
domestic abuse.

Contribute as a team member to meeting the aims and objectives of Fife Women’s Aid.

Reporting to: Team Senior

Key activities:

1. To undertake assessment, risk assessment, support planning, review and evaluation with women
who have experienced domestic abuse.

2. To act as key worker assisting women with individual support issues using a trauma-informed and
person-centred approach, providing one-to one basis, and/or group support.

3. To provide women with assistance regarding benefits and practical housing issues, safety planning
and emotional support.

4. To liaise on behalf of women with external agencies. Help develop positive working relationships
with key partner agencies and stakeholders.

5. To participate in women’s support duty cover as required.

6. To actively participate in the general day to day running of the refuges, working with the Housing
Management Team to comply with policies and procedures in health, hygiene and safety in refuge
accommodation. This includes working directly with women to ensure compliance, maintenance of
accommodation and adherence to refuge rules.

7. To work collaboratively with others to provide an integrated and effective service for women and
families.

8. To maintain up-to-date knowledge on legislation, policy, local and national developments affecting
children, young people and women who have experienced domestic abuse.

9. To work within FWA policies and procedures as well as standards required by legislation, policy,
funders and registered bodies, ensuring Health and Social Care Standards and SSSC requirements
are met at all times.

10. To undertake service user involvement activities as well as service development.

11. To contribute to service and organisational objectives.

12. To promote equality and anti-discriminatory practice.

13. To show commitment to ongoing personal development.

14. To perform other duties as reasonably required by the Team Seniors, Operational Lead or CEO.

PERSON SPECIFICATION

Qualifications, training, and relevant experience Essential Desirable

At least SVQ Level III or equivalent level of qualification in health and social care or

other relevant subject OR willingness to work towards qualification
E

2 years of experience in a social care setting (employed or voluntary) D

This post holder must become registered by SSSC E

CompetenciesEssential Desirable

Knowledge of domestic abuse D

Knowledge of adult support and protection D

Understanding of trauma informed approaches D

Good listening skills, written and verbal communication ability E

Evidence of ability to support women with varying and complex needs D

Good organisational & IT skills appropriate to level and type of job E

Ability to prioritise, work on own initiative and within teams towards achieving

objectives
E

Personal qualitiesEssential Desirable

Demonstrate a positive, person-focused and team-working approach to work E

Demonstrate values aligned with social justice and recovery and in accordance with
FWA values of trust, respect, empowerment, empathy and equality

E

Special requirementsEssential Desirable

Commitment to equal opportunities and anti-discriminatory practice E

Able to work flexibly and to do occasional evening and weekend work E

Willingness to ‘opt in’ to on-call rota to support our 24 hour service D

Ability to travel within and out with Fife - full driving license and access to own transport

with business user motor insurance or otherwise able to travel, to collect and transport

service users

E

Membership of PVG Scheme required E

Note: this job profile is intended as an outline of the responsibilities and qualities required for the post, and does not form part of terms and
conditions of employment.
Organisational culture
Fife Women’s Aid is committed to providing a high standard of service to its service users and other stakeholders. The postholder must practice from a trauma informed

approach as well as subscribe to the feminist analysis of domestic abuse and share a commitment to achieving the aims and objectives of Fife Women’s Aid.

These posts are open to women only (Equality Act 2010 Work Occupational Requirement Exception, Schedule 9 Paragraph 1). Fife Women’s Aid welcomes applications
from women from all sectors of the community