Address
Form of work
SalaryResponsibilities:
- Provide excellent Customer Service and support to customers via phone, email, and in-person interactions
- Assist customers with enquiries concerns, and requests in a professional and timely manner
- Handle customer complaints and resolve issues to ensure customer satisfaction
- Perform data entry and maintain accurate customer records in the company database
- Process orders, returns, and exchanges efficiently and accurately
- Assist with administrative tasks such as filing, bank reconciliation and photocopying
- Collaborate with other team members to ensure smooth operations and Customer satisfaction
Experience:
- Previous experience in a Customer Service role is preferred
- Proficient computerised systems and applications Microsoft Office and in house system.
- Strong administrative skills with attention to detail and accuracy
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills to manage customer inquiries and requests
If you are a motivated individual with a passion for providing exceptional Customer Service, we want to hear from you! Join our team of dedicated professionals who strive to exceed customer expectations every day.
Previous experience working in reception customer facing position, data entry and book-keeping required.
Apply now to be part of our dynamic Customer Service team.
Job Types: Part-time, Permanent, Temp to perm, Zero hours contract
Contract length: 12 months
Pay: £6.40-£11.44 per hour
Expected hours: 8 – 20 per week
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
