Address
Form of work
Salary?? Job Opportunity: 1st Line Service Desk Analyst
?? Temporary Contract (3 months)
?? £180 - £200 per day (inside IR35 via umbrella)
?? Location: Hatfield (5 days onsite)
?? Skills: 1st Line diagnostic, ticket management, queue management, ACTIVE SC CLEARANCE
Are you a skilled and enthusiastic 1st Line Service Desk Analyst looking for a temporary opportunity? Our client, a reputable organisation within technology, is seeking a talented individual to join their team for a 3-month contract.
?? About Our Client:
Our client is a leading company in technology known for their excellence in providing top-notch services to their clients. They pride themselves on their commitment to exceptional customer support and are now looking to expand their team by adding a 1st Line Service Desk Analyst to their workforce.
?? The Role:
As a 1st Line Service Desk Analyst, you will play a crucial role in providing high-quality technical support to end-users. You will be responsible for diagnosing and resolving 1st Line technical issues, managing tickets effectively, and ensuring efficient queue management. Your excellent communication skills and customer-oriented approach will be essential in delivering exceptional service to clients.
?? Key Requirements:
To be eligible for this position, you should possess the following skills and qualifications:
Proven experience as a 1st Line Service Desk Analyst.
Strong diagnostic skills and the ability to provide efficient solutions.
Experience in ticket management and queue management.
Active SC clearance.
Excellent communication and customer service skills.
?? What's in it for you?
Competitive daily rate of £180 - £200. (inside IR35 via umbrella)
The opportunity to work with a respected organisation in the technology space.
Gain valuable experience in a temporary role and high chance of extension.
Contribute to a collaborative and supportive team environment.
Enhance your skills in technical troubleshooting and excellent customer support.
�? Join Our Client's Team:
If you are a dedicated and talented 1st Line Service Desk Analyst with the required skills, our client would love to hear from you. Don't miss this opportunity to join their team and contribute to their ongoing success.
?? Apply Now:
To apply for this position, please submit your application along with your CV. Only shortlisted candidates will be contacted.
?? Our client is an equal opportunity employer, and they encourage applicants from all backgrounds to apply. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
?? Note: This is a temporary position for 3 months.
Adecco is a disability-confident employer. It is important to us that we run an inclusive recruitment process to support candidates with any disabilities and encourage applicants of all backgrounds and perspectives to apply. Adecco is committed to building an inclusive, supportive environment for you to explore the next steps in your career
