Service Desk Analyst

Service Desk Analyst | Hybrid | £24,000+ | Stevenage |

Do have a passion for tech, travel and terrific customer service?

My client is looking to onboard a Service Desk Analyst to their growing team. Your role will have plenty of variety including - liaising with clients to solve website queries alongside the tech and design team, answering and logging support requests from customers and delivering a solution, creating and adapting documentation for use both internally and externally and testing & quality assurance.

Required Experience -

SaaS Experience
Experience working within the Travel Industry (preferred)
Previous experience in support
Ability to explain technical issues to non-technical users
Excellent customer service skills
Strong written and verbal communication skills
The capability to work both independently and within a team setting

This is a fantastic opportunity to start a career with huge day to day variety, they also have some fantastic company perks. To learn more about these and register your interest in the position, please apply or email