1St/2Nd Line It Support Engineer

We are looking for an 1st/2ndLine IT Support Engineer to work on a permanent basis near Haydock, St Helens.

You may have gained qualifications in Computer Science, Information Technology or similar.

Salary is c£20-23,000 per annum per annum plus holidays and pension etc.

The Role:

• Contacting existing customers and building a customer relationship
• Resolving customer queries
• Raising support calls with engineers
• Carry out annual ‘Health Checks’ with customer

• Delivering online training with the customers
• Potential to set up the low-cost systems including pre-installation calls
• Identifying sales opportunities

Skills/qualifications/personal qualities required:

• Good written and verbal communications skills
• Excellent IT skills with some knowledge of computing and software
• Adaptable and wants to learn
• Motivated, team player and a self-starter
• Drives (Advantageous but not essential)

In return we offer;

Excellent working environment

Full time position 9-5

Lunch hour

4 weeks holiday pa + close over Christmas

If the 1st/2ndLine IT Support Engineer role could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW