3Rd Line Support Engineer

Elevate your IT career with a pivotal role in a forward-thinking company, offering a generous salary of up to 45,000 and a comprehensive benefits package. This esteemed organisation is seeking a proficient 3rd Line IT Support Engineer to join their dynamic team, with the flexibility of hybrid working from a Leeds base.
As a key player in the IT department, the successful candidate will enjoy the privilege of working with cutting-edge technologies, including Intune and Microsoft Office 365. This position is not merely a job but a chance to be at the forefront of technological advancements, ensuring seamless IT operations and contributing to the company's growth.
The role demands a candidate with a robust technical background, possessing the ability to troubleshoot complex issues and provide high-level support. The ideal individual will have a proven track record in a similar capacity, with a deep understanding of IT infrastructure and a flair for problem-solving.
Essential Skills and Experience:
- Proficient in managing and configuring Intune and MS Office 365.
- Demonstrable experience in a 3rd Line Support role, dealing with complex IT queries.
- Strong knowledge of IT systems, networking, and security principles.
- Excellent communication skills, both written and verbal, with the ability to convey technical information effectively.
- A commitment to continuous professional development and staying abreast of the latest industry trends.
In return, the company offers a nurturing environment where skills are valued and career progression is encouraged. The benefits package includes, but is not limited to, a competitive pension scheme, private healthcare, and a focus on work-life balance that is supported by the hybrid working model.
Candidates who are eager to take on a challenging yet rewarding role within a supportive and innovative company are invited to apply. This is a chance to not just advance your career but to also make a significant impact within a leading organisation.
To express interest in this integral role, please submit your CV and a cover letter detailing your suitability and experience.