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Apprenticeship It Service Desk jobs

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IT SERVICE DESK ANALYST

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

CompanyPoundland
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 4 days ago See detail

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

4 days ago seen See more...

IT Service Desk Apprentice

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

a week ago seen See more...

IT Service Desk Apprentice

Qa Ltd

Cleveland, England

£15,000 per annum

Premier Client Engagement: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. First-Class Remote Support: Provide exemplary 1st line support via remote access tools, swiftly reso...

a week ago seen See more...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

a week ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

2 months ago seen See more...

IT Service Desk Apprentice

Qa Ltd

South East

£17,000 - £19,000 per annum

Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and resolv...

2 months ago seen See more...

IT Service Desk Apprentice

Gigaclear

Oxfordshire, England

£20,000 - £21,000/annum

User onboarding and offboarding, including building and recovering machines, laptops, mobiles, and tablets. 1st Line support and maintenance of the Active Directoryand Office 365 account and email administration. Windows 10 (most...

2 months ago seen See more...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

2 months ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

2 months ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Mid Glamorgan

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

2 months ago seen See more...

Service Desk Apprentice (Apprenticeship)

Getmyfirstjob Ltd

Exeter, Devon

£6.83 per hour

Actively identify frequently logged support calls and make recommendations for IT service improvements or user training requirements.8. Write workflows & technical guides to ensure knowledge is shared for repeating tickets, enabli...

3 days ago seen See more...

Apprentice Service Desk Technician

Milton Keynes Council

Civic, United Kingdom

£23,151

Support the ICT service in providing first line IT support via phone, Self Service Portal, email, and walk-ups. Work towards providing technically accurate solutions to customers and a high first-line fix rate. Assist the ICT serv...

5 days ago seen

Apprenticeship - IT Service Management - (M/F)

Axa

City PUTEAUX, 92-HAUTS-DE-SEINE, FRANCE

Crer, diter et nettoyer la documentation de la base de connaissances interne. Excuter, contrler, valuer et amliorer les rapports ITSM, Analyser les donnes des rapports pour identifier les tendances, puis prsenter l'analyse...

5 days ago seen

Apprentice Service Desk Analyst

Qa Ltd

Tyne And Wear

£14,000 per annum

Linux-based OS. Virtualisation, including KVM and Containers. Wired and Wireless networking on the Unifi platform. Virtual routers and firewalls. Network monitoring. Service Delivery Processes and Technical Resolutions. Hardware I...

a week ago seen

IT Services Analyst Apprentice

Qa Ltd

Midlothian, Scotland

£21,901 per annum

Providing the customer interface to IT User Services via telephone and electronic communications. Contributing to handling incidents, problem records and service requests, proactively seeking resolutions for customers and dealing...

a week ago seen See more...

Digital Projects Apprentice (IT and Digital Services)

Transport For Wales

Pontypridd, Rhondda Cynon Taff

National Living Wage

Earn whilst you learn. Gain valuable on the job skills and work experience. Learn from industry experts. Study towards a nationally recognised qualification at college, university or through one of our trusted apprenticeship de...

a week ago seen See more...

Digital Projects Apprentice (IT and Digital Services)

Transport For Wales

Pontypridd, Rhondda Cynon Taff

National Living Wage

This is an exciting opportunity in which you will undertake a two-year defined programme where you will support projects across the IT and Digital Directorate through reporting, meeting scheduling, progress, risks and issues and g...

2 weeks ago seen See more...

IT Technical Service Apprentice

Qa Ltd

Lancashire, England

£22,682 per annum

Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of progress. Empowering Work Environment: Thrive in a culture that inspires you to be your best. Recognised Employer Ex...

a week ago seen See more...

IT Service and Support Apprentice

Reddoor It Ltd

Croydon, Cambridgeshire

£13,000 - £16,000 a year

Company events. Monday to Friday....

2 months ago seen See more...

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