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Complaint Officer jobs in England

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COMPLAINTS OFFICER

Taking the lead in managing complaints. Control of your own caseload and be responsible for a positive outcome for the customers. Maintaining excellent written outcomes for the customer complaints. Strong time management and able...

CompanyCca Recruitment Group
AddressStratford, Greater London
CategoryCustomer Service
Salary£23,951/annum
Job typeTemporary
Date Posted just now See detail

Complaints Officer New

Cca Recruitment Group

Stratford, Greater London

£23,951/annum

Taking the lead in managing complaints. Control of your own caseload and be responsible for a positive outcome for the customers. Maintaining excellent written outcomes for the customer complaints. Strong time management and able...

just now seen See more...

Complaints Officer New

Adecco

South East

£19.50 - £25.22 per hour

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

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Compliance and Complaints Officer New

Adecco

Cheshire, England

Competitive

Competitive salary. Opportunity for career growth and development. Friendly and supportive work environment. Training and professional development programmes. Good work-life balance. Exciting challenges and opportunities. Undertak...

3 hours ago seen See more...

Complaints Officer New

Colbern Limited

Lewisham, Greater London

£19.05/hour PAYE RATE QUOTED

The responsibility for the Repairs Service complaints performance ensuring we meet our KPIs. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

2 hours ago seen See more...

Complaints Officer New

Michael Page Property & Construction

North West

£33,000 - £34,000 per annum

Manage and respond to all complaints in a timely and professional manner. Work closely with other departments to resolve issues and improve services. Log and track all complaints to ensure transparency and accountability. Develop...

2 hours ago seen See more...

Complaints Officer (Housing) New

Daniel Owen Ltd

Dartford, Kent

£31,000 - £33,500/annum

Managing a caseload of complaints received from our Residents and Service Users received via the following platforms: email, telephone, and our online resident portal. Assess, analyse, and investigate each complaint. Adhere to our...

3 hours ago seen See more...

Compliance and Complaints Officer

Adecco

Cheshire, England

£28,000 - £35,000 per annum

Join a leading financial services organisation as a Compliance and Complaints Officer and make a real difference in the lives of their customers. With their commitment to excellence and high ethical standards, they are dedicated t...

4 days ago seen See more...

Complaints Officer

Service Care Solutions Ltd

Liverpool, Merseyside

Up to £21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

6 days ago seen See more...

Complaints Officer

Adecco

Aylesbury, Buckinghamshire

£14/hour

Coordinate the identification, logging, acknowledgement, and response to all complaints received. Draught complaint responses to customers in line with regulatory expectations and internal Complaints handling policy. Conduct thoro...

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Senior Complaints Officer

Workshop Recruitment

Eastleigh, Devon

£32,700/annum £32,700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

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Complaints Officer - Energy Sector

Prosper Recruitment

Tyne and Wear, England

£25,000 - £30,000/annum + benefits

Responsible for managing all customers ensuring they are addressed promptly and proactively in accordance with procedures whilst maintaining a customer focussed approach. Successfully negotiate with customers who express dissatisf...

2 weeks ago seen See more...

Complaints Officer

Service Care Solutions

Eastleigh, Hampshire

£30,899/annum

Become a customer experience expert and brand ambassador. Act as the first point of contact for customers in the complaint handling process. Conduct thorough investigations into complaints received and determine outcomes based on...

2 weeks ago seen See more...

Complaints Officer

Service Care Solutions

Liverpool, Merseyside

£21.05/hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

2 weeks ago seen See more...

Complaints Officer

Tulip Recruitment

Lewisham, Greater London

£19.05/hour

To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation. To be the lead officer responsible for complaints allocated to yo...

2 weeks ago seen See more...

Complaints Officer

Nhbc

Milton Keynes, Buckinghamshire

£26,000 - £30,000/annum 6% Bonus

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

2 weeks ago seen See more...

Parking Complaints Officer

The Oyster Partnership

Hounslow, Greater London

£20 - £25/annum

PARKING INVESTIGATIONS OFFICER20.00-25.00PHR LTDROLE BASED IN HOUNSLOWHYBRID WORKING AVAILABLE3 MONTHS ROLLING CONTRACTThe post holder will be responsible for investigating and preparing responses for complaints, Freedom of...

2 weeks ago seen See more...

Complaints & Correspondence Officer

Service Care Solutions Ltd

Lewisham, Greater London

£18 - £19 per hour

The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

6 days ago seen See more...

Customer Complaints Officer

Hamilton Woods

Leeds, West Yorkshire

£33,000/annum

Supporting teams with complaints. Ensuring thorough and consistent investigations into complaints. Providing formal written responses. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the co...

4 weeks ago seen See more...

Complaints Resolution Officer

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience of working in a customer focused environment with a track record of delivering excellent customer service. Experience handling complaints. Proven experience of problem solving and effective decision making in com...

7 days ago seen See more...

Housing Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £26/hour Umbrella, PAYE, Holiday, Pensions Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

a month ago seen See more...

Senior Complaints Officer

Hartley Resourcing

Eastleigh, Hampshire

£31,000 - £32,600/annum DOE

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

a month ago seen See more...

Complaints Officer - Repairs

Adecco

Surrey, England

£19.95 - £25.72 per hour

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

a month ago seen See more...

Complaints Officer

Service Care Solutions - Housing

Merseyside, England

£21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

a month ago seen See more...

Interim Complaints Officer

Michael Page Property & Construction

Merseyside, England

£18.00 - £23.00 per hour

Manage and resolve customer complaints in a professional and timely manner. Ensure all customer interactions are documented and stored appropriately. Work collaboratively with the property team to address underlying issues leading...

a month ago seen See more...

SEND Complaints Officer

Remedy Recruitment Group

West Midlands, England

£20.85 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

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SEND Complaints Officer

Service Care Solutions - Social Work

Worcestershire, England

£20.00 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. Track complaints through the Complaints Procedure producing key data analysis/performance information reports. Identify and present qualitative...

a month ago seen See more...

SEND Complaints Officer

Ackerman Pierce

Worcestershire, England

£16.67 - £20.85 per hour

Conduct thorough Stage 1 investigations independently and produce detailed written responses. Track and analyze complaints, producing insightful performance reports. Identify key themes from complaints and collaborate with SEND Se...

a month ago seen See more...

Senior Complaints Officer

Aatom Recruitment

Westminster, Greater London

£30.73/hour umbrella rate

Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting...

a month ago seen See more...

Customer Complaints Officer

Hamilton Woods

West Yorkshire, England

£33,000 per annum

Supporting teams with complaints. Ensuring thorough and consistent investigations into complaints. Providing formal written responses. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the co...

a month ago seen See more...

Complaints Officer

Workshop Recruitment

Hampshire, England

£15.00 per hour

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and i...

a month ago seen See more...

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